...; and organizational development. Ethics Education Strategy Critical HRD Tempered radicalism Ghana’s educational system has gone through many phases of reform since the colonial era. For example, during the period between 1919 and 1927, the then Colonial Governor Guggisberg advocated strongly for equal...

..., and 49 remained after empirical test. Based on responses on a five-point performance scale, SLC items were identified and prioritized, and seven dimensions were discovered: external focus, strategic dialogue, strategic engagement, customer-centric strategy, disciplined imagination, experiential learning...

...). Strategy Values Alignment Effectiveness HRD Organizational alignment is a descriptive concept referring to the extent to which the strategy, structure, and culture of the organization combine to create a synergistic whole that makes it possible to achieve the goals laid out in the organization’s...

... to this area. They offer some sound introductory guidance about preparing for a large‐scale implementation of e‐learning and may be used as the basis for implementing an e‐learning strategy. There are some excellent resources, practical hints and tips buried within these chapters, for example, quality assuring...

..., the consumer and end‐user. © Emerald Group Publishing Limited 2004 Service quality Strategy Human resource development Hotel and catering industry In “the age of service competition” (Grönroos, 1994 , p. 5) that is depicted by international hospitality and tourism, the customer reigns...

... learning. Subsequent implementation – causing a natural flow toward rephrasing or review of organization culture, strategy and policies. Comprehensive support – creating a calm environment and atmosphere that foster openness, collaboration and good communications. 1. 1...

...Denis Leonard; Rodney McAdam The aim of this paper is to explore the tactical role of the business excellence model (BEM) and the significance for quality training and development, in relation to strategy and operations within organisations. There are conflicting accounts in the literature...

... requirements of the firm require theorists and practitioners alike to reconceptualize all the major aspects of IHR when dealing with transnational strategies. Traditional, structurally‐embedded, job‐based IHR processes are inadequate to address the complexities and pace created by the need to “globally...

... the researcher to gain familiarity and achieve new insights into the problem area under investigation (Green et al., 1988). The findings suggest that those organisations possessing active learning strategies were more likely to possess those attributes that constitute the bedrock...

... customers’ expectations on quality and delivery”. The plant employs just over 1,000 personnel and, since 1989, has undergone major organizational and cultural change enabling its market share to approximately double. Much of this has been attributed specifically to the close alignment of Thorn’s HR strategy...

... for the development of the resource‐based view. © MCB UP Limited 2000 Resources Competitive advantage Economic theory Strategy The pursuit of competitive advantage is an idea that is at the heart of much of the strategic management literature (see for example, Coyne, 1986; Ghemawat, 1986; Porter...

...Frank M. Horwitz Evaluates how HRD needs which arise from different business strategies will depend on, among other things, the purpose and structure of the strategies involved. Considers the motivation for strategic HRD, expenditure and responsibility. Concludes that a strategic approach...

.... It is suggested that companies tend to choose between emphasizing either training needs or strategic capabilities in their HRD. © MCB UP Limited 1999 Development Finland Human resource development Metals industry Strategy Training The area of training and development has been described...

... The UK has performed well on employment in relation to the EU average, the Commission says in the third paper, the Joint Employment Report for 1998. This assesses the progress made on the EU's employment strategy, particularly the National Action Plans of the Member States...

...Jenni Gilleard Argues that although flexible working is becoming increasingly common, training departments are not creatively adapting their strategies. Provides a framework within which to redefine the role of flexible trainers in more opportunistic, value‐added directions. Suggests the need...

...David O’Donnell; Thomas N. Garavan Argues that a human resource development (HRD) strategy, in alliance with a global‐arching human resource management (HRM) strategy, is the most effective way to link training policy and practice to organizational goals. Both manufacturing and service...

..., and leads to the need for trainers to understand these issues in order to devise strategies to ensure that intended learning outcomes are met as effectively as possible. Uses the theoretical work of Argyris and Schon related to theories of action, distancing and disconnectedness, to explain the outcomes...

... definition is used. © MCB UP Limited 1995 Human resource development Operations strategy Stakeholders Strategy Power is a key issue in any consideration of stakeholder influences. The relative power of the different stakeholders is fundamental and the HRD function may sometimes trade off...

... internalized the importance of human resources and this is reflected in their behaviour and if employees identify with the company, then the company′s strategic plans are likely to be more successfully implemented. The terms “strategy” and“strategic” have been frequently mentioned. Ogbanna and Wilkinson[ 24...

... development Management Stakeholders Strategy The analysis presented in the previous articles has major implications for the way in which organizations manage a strategically oriented HRD function. This article will briefly consider some of these issues. If we are to follow the stakeholder...