Issues

Special Issue: Human Factors in Business Technology Management (BTM). Guest Editors: Umair Rehman, Muhammad Umair Shah, Frank Danzinger, Tali Gazit, Patrick C.K. Hung, G. Zeynep Gurkas Aydin

Guest editorial: Human factors in business technology management

Umair Rehman; Muhammad Umair Shah; Frank Danzinger; Tali Gazit; Patrick C.K. Hung; G. Zeynep Gurkas Aydin
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Investigation to determine elements influencing customer's satisfaction in the B2C electronic retailing marketplaces

Fatemeh Ehsani; Monireh Hosseini
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Designing rule-based conversational agents with behavioral programming: a study of human subjects

Ariel Rosenfeld; Nitzan Haimovich
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The interplay of perceived risk, perceive benefit and generation cohort in digital finance adoption

Niyati Jain; T.V. Raman
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Factors influence user’s intention to continue use of e-banking during COVID-19 pandemic: the nexus between self-determination and expectation confirmation model

Samar Rahi; Mahmoud Alghizzawi; Abdul Hafaz Ngah
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Internet of things and consumer engagement on retail: state-of-the-art and future directions

Samson Ajayi; Sandra Maria Correia Loureiro; Daniela Langaro
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Moderating impact of brand authenticity and control over ads on the effectiveness of Facebook advertising: a two-sample study

Usama Sarfraz; Sobia Bano
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Expectation management in AI implementation projects: a case study

Katharina Buschmeyer; Sarah Hatfield; Ina Heine; Svenja Jahn; Antonia Lea Markus
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Specifying, estimating and validating consumer eSports engagement composite model: a composite confirmatory approach

Amir Zaib Abbasi
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Antecedents of privacy concerns and online information disclosure: moderating role of government regulation

Ranjan Chaudhuri; Sheshadri Chatterjee; Demetris Vrontis
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