Issues

Special Issue: Performance measurement and management in facilities management. Guest Editors: D. Amaratunga, U. Kulatunga, C. Liyanage

Guest editorial

Performance measurement and management in facilities management

Udayangani Kulatunga; Champika Liyanage; Dilanthi Amaratunga
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A balanced scorecard approach for R&D: evidence from a case study

Barbara Bigliardi; Alberto Ivo Dormio
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Systems approach and performance measurement by social enterprises

Ad Straub; Marnix Koopman; Henk‐Jan van Mossel
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Performance measurement in the food supply chain: a balanced scorecard approach

Barbara Bigliardi; Eleonora Bottani
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Achieving better performance through target cost contracts: The tale of an underground railway station modification project

Daniel W.M. Chan; Patrick T.I. Lam; Albert P.C. Chan; James M.W. Wong
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Measuring customer satisfaction of FM service in housing sector: A structural equation model approach

Eddie C.M. Hui; Xian Zheng
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Benchmarking success of building maintenance projects

Edmond W.M. Lam; Albert P.C. Chan; Daniel W.M. Chan
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