...Taiwo Ezekiel Adebakin; Kazeem Olayinka Alade; Oluwadamilola Ajoke Alabi; Adewale Segun Alabi; Idowu Hazeez Adebakin Purpose This study aims to assess user satisfaction with daylighting design, features and arrangements in selected indoor sports facilities across Southwest, Nigeria. It identifies...

...Chaiwat Riratanaphong; Sarocha Arponpong Purpose This study aims to investigate the impact of lighting strategies on user satisfaction in academic libraries, examining the role of professional lighting designers versus non-specialised approaches. It evaluates natural and artificial lighting...

...Oliver Tannor; Williams Miller Appau; Elvis Attakora-Amaniampong Purpose The purpose of this study is to explore user satisfaction with in-house facility management (FM) services in multi-tenanted office buildings in Accra, Ghana using a post-occupancy evaluation (POE) approach. Design...

...Oliver Tannor; Elvis Attakora-Amaniampong; Williams Miller Appau Purpose This study aims to assess the satisfaction of users with outsourced facility management (FM) services in multi-tenant shopping malls (SMs) in Accra, Ghana. Design/methodology/approach This study measured user satisfaction...

... be contacted at: joseph.lai@polyu.edu.hk 16 10 2020 01 04 2021 03 05 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Sports User satisfaction AHP KPI POE Badminton People’s daily life is not confined to work and rest...

... of 5.5 m with suspended square lighting elements. User satisfaction Educational level Workspace Call center Window proximity Workstation arrangement The call center industry has become a very important business force, especially since the 1990s, with the rapid spread of information...

... for the workplace. Michael Roskams can be contacted at: m.roskams@shu.ac.uk 06 09 2018 28 02 2019 13 05 2019 17 07 2019 22 09 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Workplace User satisfaction Productivity...

... Facilities performance attributes Higher education buildings Learning spaces Post-occupancy evaluation User-centred User satisfaction Higher education institutions (HEIs) play an important role in the economic development of any society through their knowledge generation and dissemination...

...Gopikrishnan S.; Virendra Kumar Purpose The purpose of this study is to develop a user-centric facility maintenance model through user satisfaction index linked intervention strategies for public housing. Design/methodology/approach User requirements are standardized by ISO 6241-1984(E...

... in a building were listed from ISO 6241-1984 (E). Seven building performance attributes were identified through literature review and linked with the user requirements. Three more attributes not directly related to building performance but that could influence user satisfaction were also identified...

... are in disadvantaged situations, which can be attributed to the fact that they have no means to protect themselves and their property or to move to another environment (McCrea et al., 2005). Facilities management Serbia Expectation Maintenance User satisfaction Slovenia Numerous studies...

... by scholars that the briefing process is critical to the success of projects, as well as client/user satisfaction in the constructed facility, and also because of undocumented reports of client/end-user dissatisfaction in constructed health-care facilities in South Africa. Design/methodology/approach...

... Facilities management Security Virtual reality Rail transport User satisfaction Crime Reducing crime and the fear of crime as they relate to built environment facilities is vital to both enhancing the service provider’s image and in providing a safe and enjoyable facility for people to use...

... controlled by an automated system. © MCB UP Limited 2001 Performance measurement Office management Office layout Safety User satisfaction Brazil At the end of this century, besides the growth of areas for the commercial sector, and of services in relevant Brazilian urban centers...

... in. This customization is often performed with office staff already present in the building. Therefore, owners and contractors are faced with an increasing proportion of building work where interaction between craftsmen and users can be identified as a source of satisfaction or dissatisfaction. User satisfaction may...

... the time); home and work are two different and irreconcilable worlds (commuting is the natural state of mankind). Design Facilities management Technological change Offices User satisfaction The design of office space has become relevant to business success in ways that many...

... by the test subjects, other issues are identified which can influence aspects of lighting quality. © MCB UP Limited 1999 Offices Lighting Subjectivity User satisfaction Although there has been considerable work looking at the preferred level of lighting to carry out various office tasks...

...David Leifer This paper briefly describes problems in the methodology of a 1994 World Health Organisation Study of Building Health in office workers. The advantages of the Works Canada Office User Satisfaction Survey instrument are described. The Works Canada Survey’s application to 16 regional...

... associated with workplace design which arise from the study and highlights those which justify investigation and research. © MCB UP Limited 1997 Efficiency Evaluation Performance User satisfaction Work design In a climate of economic uncertainty and ferocious competition...

... of technical excellence within RX, RXTC provides expertise to 129 countries outside the Americas to demonstrate how world‐class productivity can be achieved through more effective document creation, distribution and printing. Facilities management Financial control Outsourcing Service quality User...