... and include interviews, a questionnaire, observations and organizational documents. The analytical focus is the work of a single actor, a project manager portrayed as “the navigator” and his institutional work (IW) of developing and implementing new organizational practices, to meet current challenges...

... administrative phase, the ownership of the problem was moved to lower organizational levels, with a reduced complexity as a result. This means that the standard no longer works as intended. This is an explorative, qualitative case study. Data collection was based primarily on semi‐structured interviews...

... characteristics; to discover what services they offer; to determine the marketing strategies they employ; and to identify the principal factors that determine their success. © MCB UP Limited 2002 Telecommunications Work Spain Rural areas In this paper, we consider the current situation...

...Louise Smith The study was concerned with investigating the most effective means of motivating low waged workers in the UK’s private and public sectors. Levels of job satisfaction, as an indicator of work motivation, were compared between ancillary staff in the National Health Service (NHS...

... preparedness requires tough self‐assessment and tougher trade‐offs, but the pay‐off is clear. Creating systems that defuse the time bombs of stress and violence on the job is an investment in peace of mind for employers and workers alike. A troubled work environment can also lead to incidents of workplace...

...Walter B. Kleeman Reports findings of a study of 15 countries on: the global perspective; how office workers feel about their work; how office workers work; environmental, health and safety issues; employee health concerns; how the physical environment supports the office worker; and how...