Purpose

Effective leadership during a prolonged crisis requires significant emotional and moral labour. Prior literature has examined gendered differences in leadership behaviour and performance during a crisis, yet less is known about how leaders experience gendered expectations during a prolonged crisis. This study therefore examines gender differences in middle-level leaders’ experiences during a protracted crisis in the Australian extractive industry.

Design/methodology/approach

The authors used a sequential qualitative design. Semi-structured interviews were conducted with 32 middle-level leaders in the Australian mining, oil and gas industry. The full data set was first analysed thematically to establish a broad account of leadership experiences. A purposive subsample of 15 participants, comprising 4 women and 11 men, was then selected for interpretative phenomenological analysis to examine how leaders made sense of prolonged crisis conditions. This two-stage approach enabled both contextual breadth and interpretive depth.

Findings

The findings of this study reveal convergence in structural demands, including heightened responsibility, uncertainty and cumulative strain. Divergence emerged in how these demands were internalised and managed. Several women leaders described relationally oriented sensemaking, heightened psychosocial vigilance and more porous boundaries. Several men leaders described system-focused risk, emotional restraint and compartmentalisation. These patterns are interpreted as contextually shaped tendencies rather than fixed gendered traits. Together, they produced distinct forms of strain, authority enactment and endurance.

Originality/value

The authors contribute to the Gender in Management literature by illustrating how gendered organisational norms shape leadership legitimacy, emotional labour and identity work during prolonged crisis conditions. This study presents a convergence–divergence conceptual framework that explains how shared crisis demands and gendered expectations can produce divergent leadership experiences in a male-dominated, high-risk industry.

Crises expose and intensify the gendered dynamics of organisations (Ahern and Loh, 2021; Eichenauer et al., 2022; Kulich et al., 2021). In such contexts, leaders face expanded responsibilities, rapid change and heightened demands (Ajith et al., 2025; Bajaba et al., 2021). Although this study is situated in the prolonged COVID-19 crisis, similar dynamics may arise during other prolonged disruptions, including economic, environmental and operational crises (Wu et al., 2021). Leadership in these contexts is, therefore, an evolving lived experience shaped by sensemaking, emotional labour and legitimacy work.

Crisis leadership research has expanded, yet the field continues to privilege observable behaviours, organisational outcomes and acute response phases (Bajaba et al., 2021; Flotman, 2021; Wu et al., 2021). Less is known about what leaders do, feel and sustain during prolonged crisis conditions, particularly in high-risk, male-dominated industries. Recent gender and crisis research highlights the persistence of masculine leadership norms and calls for more contextual and interpretive accounts of crisis leadership (Martin-Sanchez et al., 2026; Newstead and Wilson, 2026). The Australian resources sector provides an especially relevant context because its operating conditions are shaped by physical hazards, remote work, production pressures and masculinised organisational cultures, all of which can intensify legitimacy pressures and leadership strain during crisis (Ajith et al., 2025; Ajith et al., 2026).

Gender and management scholarship shows that leadership is socially constructed through gendered norms, expectations and power relations (Acker, 1990; Fletcher, 2004; Ridgeway, 2001). Leadership legitimacy is, therefore, produced through relational work, identity work and organisational expectations. Women leaders are often associated with care and relationality, particularly in crisis contexts where communal expectations can become salient (Aldrich and Lotito, 2020; Bruckmüller and Branscombe, 2010; Post et al., 2019). In contrast, men leaders are often associated with decisiveness, risk-taking and emotional control (Haddon et al., 2015; Sheaffer et al., 2011). During crisis, these expectations may become more visible and consequential (Eichenauer et al., 2022). Existing studies have largely examined these dynamics through behaviour and performance, while less is known about how leaders experience and negotiate gendered expectations during prolonged disruption (Ajith et al., 2025; Ajith et al., 2026; Wu et al., 2021).

Gendered leadership research also cautions against essentialist claims that women are inherently more effective leaders during crises (Kulich et al., 2021; Windsor et al., 2020). Such claims can obscure the emotional costs of care-oriented leadership and the structural conditions that make care work unevenly distributed (Knights, 2021; Ryan and Haslam, 2007). Recent Gender in Management scholarship similarly frames leadership as relational, contextual and identity-based, with legitimacy negotiated through emotional work, identity presentation, boundary management and organisational expectations (Amaro and Scheepers, 2022; Lewis and Benschop, 2022; Mashele and Alagidede, 2022). These perspectives suggest that crisis leadership should be understood through leaders’ sensemaking of conflicting demands within gendered organisational settings (Lux et al., 2024; Striepe and Cunningham, 2021).

We build on this literature by exploring how middle-level leaders in the Australian resources sector experienced a prolonged crisis. Specifically, our study examines how shared structural pressures were interpreted through gendered meaning-making, emotional labour, boundary management and identity work. In doing so, this study develops a contextual account of gendered crisis leadership in a male-dominated, operationally intensive industry.

Crises intensify demands for rapid decision-making, cognitive effort, moral responsibility and uncertainty (Adigwe et al., 2024; Yulianti et al., 2022). Crisis scholarship has long shown that crises create convergent structural stressors, including demands for speed, coordination and accountability (Bundy et al., 2017; Shen et al., 2025). Pearson and Clair (1998) further highlight the cognitive and moral dimensions of crisis management, including the interpretive work required when familiar assumptions no longer hold. Despite these insights, limited attention has been given to how leaders make sense of prolonged crises as lived and embodied experiences.

COVID-19 research shows that crisis leadership is contextually specific, incremental and shaped by evolving organisational conditions (Högberg, 2022; Karimi and Khawaja, 2025; Striepe and Cunningham, 2021). Prolonged crises require ongoing sensemaking, relational coordination and emotional labour, especially as uncertainty persists (Ajith et al., 2025; Bajaba et al., 2021). This aligns with calls to situate crisis leadership within identity work and affective labour, extending analysis beyond observable behaviours and short-term responses (Eagly, 1997; Gipson et al., 2017; Haslam et al., 2021; Hoyt and Burnette, 2013).

Middle-level leaders occupy an intermediary position between executive leadership and operational teams (Weyer, 2007). This position becomes more complex during prolonged crises because middle-level leaders are often responsible for translating strategic decisions, sustaining operational continuity and buffering employees from organisational disruption (Ajith et al., 2025; Eagly, 2018). Their experiences are, therefore, central to understanding how crisis leadership is enacted and endured over time.

The psychosocial pressures facing middle-level leaders during crisis include safety concerns, relational demands and continuous coordination across organisational levels (Baker et al., 2025; Triana et al., 2023). Ecological and multilevel perspectives further suggest that crisis leadership is shaped by culture, relationships, team dynamics and organisational support systems (Lux et al., 2024). These conditions can create significant strain for leaders’ well-being, identity work and boundary management during prolonged crisis (Triana et al., 2023; Weyer, 2007).

Gender scholarship shows that organisational systems are shaped by masculine values, including control, autonomy, decisiveness and emotional containment (Acker, 1990; Badura et al., 2018). Hegemonic masculinity further explains how these values become normalised in male-dominated settings, influencing which forms of leadership appear legitimate and authoritative (Connell and Messerschmidt, 2005; Kark and Buengeler, 2024). These perspectives challenge assumptions of neutral leadership by showing how organisational structures reproduce gendered expectations.

Social role theory explains how women and men are associated with different behavioural expectations, creating tensions when leadership norms privilege agentic or masculine-coded behaviour (Eagly et al., 2012; Eagly and Wood, 2012). Crisis conditions can sharpen these tensions by increasing demands for authority, decisiveness and emotional regulation (Kantorowicz-Reznichenko et al., 2025; Kulich et al., 2021). Studies of crisis emotions also show that gender can shape how leaders experience, regulate and express affect under pressure (Eichenauer et al., 2022; Shen et al., 2025). Crisis may, therefore, reinforce gendered expectations that influence how leadership authority, competence and legitimacy are interpreted (Badura et al., 2018; Lux et al., 2024; Triana et al., 2023).

A key tension exists between crisis leadership scholarship and gender scholarship. Crisis leadership research often emphasises convergence by focusing on common structural demands during periods of uncertainty, urgency and heightened accountability (Bundy et al., 2017). Gendered leadership research emphasises divergence by showing how gendered expectations, legitimacy pressures and organisational norms shape how leadership is experienced and enacted (Acker, 1990; Eagly and Wood, 2012). This creates an important theoretical tension: leaders may face similar operational pressures during crisis, yet interpret and internalise those pressures differently through gendered meaning-making, emotional labour, boundary management and identity work.

Our study adopts a convergence–divergence approach (Figure 1) that integrates crisis leadership theory, gendered organisation theory, social role theory and hegemonic masculinity. The framework suggests that prolonged crises create converging structural pressures, including uncertainty, accountability, coordination demands and sustained operational pressure (Pearson and Clair, 1998; Shen et al., 2025). Gendered organisational norms shape how these pressures are felt, enacted and emotionally managed (Connell and Messerschmidt, 2005; Eagly and Karau, 2002). Even under similar structural conditions, leaders may follow different experiential pathways in managing legitimacy, emotional labour, boundaries and endurance.

Figure 1.
A conceptual flow diagram links prolonged crisis context and shared structural demands to gendered leadership experiences and leadership outcomes.The conceptual flow diagram begins with a prolonged crisis context comprising sustained uncertainty, heightened responsibility, organisational disruption and role ambiguity. Next, these conditions converge into structural demands shared across participant groups. These demands include increased responsibility and coordination, risk exposure, performance pressure and constant availability. The flow then divides into divergent gendered experiences. For women leaders, the pathway includes relational and psychosocial risk orientations, negotiated authority and legitimacy work, porous boundaries and relational care, and reflective sensemaking and connection-seeking. For men leaders, the pathway includes system and operational risk orientations, structurally assumed but fragile authority, rigid boundaries and emotional containment, and instrumental sensemaking and self-reliance. Between the 2 pathways, gendered meaning-making leads to identity negotiation and then emotional regulation. Finally, both divergent pathways converge on leadership outcomes comprising wellbeing, role strain, leadership persistence and legitimacy under strain.

Convergence–divergence framework of gendered leadership experiences during a prolonged crisis

Note: The divergent pathways represent contextually situated tendencies within the 15-case IPA subsample. They do not indicate fixed traits or causal gender differences, and variation was evident within both groups

Source: Authors’ own work

Figure 1.
A conceptual flow diagram links prolonged crisis context and shared structural demands to gendered leadership experiences and leadership outcomes.The conceptual flow diagram begins with a prolonged crisis context comprising sustained uncertainty, heightened responsibility, organisational disruption and role ambiguity. Next, these conditions converge into structural demands shared across participant groups. These demands include increased responsibility and coordination, risk exposure, performance pressure and constant availability. The flow then divides into divergent gendered experiences. For women leaders, the pathway includes relational and psychosocial risk orientations, negotiated authority and legitimacy work, porous boundaries and relational care, and reflective sensemaking and connection-seeking. For men leaders, the pathway includes system and operational risk orientations, structurally assumed but fragile authority, rigid boundaries and emotional containment, and instrumental sensemaking and self-reliance. Between the 2 pathways, gendered meaning-making leads to identity negotiation and then emotional regulation. Finally, both divergent pathways converge on leadership outcomes comprising wellbeing, role strain, leadership persistence and legitimacy under strain.

Convergence–divergence framework of gendered leadership experiences during a prolonged crisis

Note: The divergent pathways represent contextually situated tendencies within the 15-case IPA subsample. They do not indicate fixed traits or causal gender differences, and variation was evident within both groups

Source: Authors’ own work

Close Figure 1.

Although gender and crisis leadership have received increasing scholarly attention, limited research has examined how middle-level leaders experience prolonged crises in high-risk, male-dominated industries such as mining, oil and gas. Previous research has often focused on leadership effectiveness, behavioural comparisons and representation (Ajith et al., 2025), with less attention to lived experiences of legitimacy, emotional strain, boundary management and prolonged crisis endurance (Ryan and Haslam, 2007; Ryan et al., 2011). We, therefore, explore Australian resources sector middle-level leaders’ experiences and interpretations of leadership during the COVID-19 crisis. This study offers a contextual and experiential account of gendered crisis leadership in an operationally intensive industry.

We used comparative interpretative phenomenological analysis (IPA) to examine how women and men leaders made sense of emotionally complex crisis experiences (Smith and Fieldsend, 2021). IPA is well suited to research that seeks to understand lived experience, identity-relevant interpretation and meaning-making under conditions of complexity (Pietkiewicz and Smith, 2014). Leadership during the COVID-19 crisis involved heightened responsibility, uncertainty and identity-relevant sensemaking (Ahern and Loh, 2021). The comparative design enabled systematic attention to convergence and divergence across women’s and men’s accounts while preserving the idiographic depth central to IPA.

We conducted semi-structured interviews with 32 middle-level leaders, including general managers and managers, across Australian resources sector organisations. Participants were recruited through purposive sampling to ensure they had direct responsibility for teams during COVID-19 (Palinkas et al., 2015). Recruitment continued until the interviews no longer generated substantively new insights relevant to the research aim, consistent with information-oriented qualitative sampling (Palinkas et al., 2015).

Our study adopted a sequential analytic design. The full data set (n = 32) was first analysed thematically to provide a broad, contextualised account of leadership experiences across the sample. This first stage mapped the shared structural pressures of crisis leadership and helped identify information-rich cases for more detailed interpretative analysis. A purposive subsample of 15 participants was then selected for IPA to enable idiographic depth. This sequential approach aligns with qualitative studies that combine broader thematic mapping with more intensive IPA, where thematic analysis establishes contextual breadth and IPA is used to examine meaning-making in purposively selected cases (Larkin et al., 2019; Spiers and Riley, 2019).

The IPA subsample was not intended to be statistically representative; rather, it was purposively selected to enable idiographic and phenomenological depth, consistent with IPA principles (Smith et al., 2021). Here, “richness” refers to detailed, reflective and experientially grounded narratives, akin to Geertz’s (2008) “thick description”, that support close interpretative analysis. Selection was based on the depth and reflexivity of participants’ accounts (Smith and Osborn, 2015), alongside variation across mining, oil and gas roles and contexts, to capture nuanced patterns and support transferability.

The sample comprised 26 men and 6 women, reflecting the male-dominated leadership composition of the resources sector. With respect to leadership position, 24 participants were managers and 8 were general managers. Most participants were from mining (n = 29), with a smaller number from oil and gas (n = 3). Geographically, most participants were based in Western Australia (n = 22), while the remaining participants were based in other Australian states (n = 10). In terms of work context, 18 participants were site-based and 14 were in corporate or hybrid roles, reflecting the operationally distributed nature of the sector.

Data were collected through semi-structured interviews conducted between mid-June 2023 and mid-August 2023 (Busetto et al., 2020). Interviews lasted approximately 45–60 min and were conducted by the lead author. The interview questions focused on leaders’ responsibilities, challenges and lived experiences during the COVID-19 crisis. Participants were encouraged to reflect on how leadership felt and evolved over time, including the emotional, relational and identity-related dimensions of their experience. All interviews were audio-recorded and transcribed for analysis.

To meet the research aim, we first conducted thematic analysis of all 32 semi-structured interviews (Braun and Clarke, 2006). This stage provided a broad map of leadership work, challenges and responses to the COVID-19 crisis across the full sample. Analysis involved familiarisation, coding, theme development and theme refinement. Both inductive codes derived from the data and deductive codes informed by crisis leadership literature were applied. The shared structural conditions identified in this phase included heightened responsibility, uncertainty and psychosocial risk. This first stage was partly preparatory for the IPA because it established the broader contextual patterning of the data set and informed the purposive selection of information-rich cases. The interpretive claims reported in the comparative IPA are grounded in the idiographic analysis of the 15 selected cases, with the full data set providing contextual breadth.

In Stage 2, a purposive subsample of 15 participants, comprising 4 women and 11 men, was analysed using IPA (Pietkiewicz and Smith, 2014; Smith and Fieldsend, 2021). Selection prioritised the depth and reflexivity of participants’ accounts rather than numerical balance between gender groups. The resulting composition retained representation from both women and men while more closely reflecting the male predominance of the full data set and industry context. Transcripts were analysed case-by-case using NVivo 12. The analysis involved close reading, exploratory noting and the development of themes based on meaning-making, emotional tone, language and metaphor. Patterns were then examined within and across gender groups to identify similarities and differences in how participants interpreted and experienced crisis leadership. Gender was used as an interpretive lens rather than a causal variable. The process was iterative and supported by an audit trail and reflexive dialogue, which helped challenge assumptions and avoid essentialising gender differences.

To support rigour and trustworthiness, we used several strategies (Guba, 1981; Shenton, 2004). Deep idiographic engagement was supported through repeated and close interaction with the selected IPA cases. Analytic transparency was enhanced through systematic coding documentation and the maintenance of an audit trail. Verbatim participant quotations were used to support credibility and to demonstrate the connection between interpretation and participants’ accounts. Reflexivity was maintained throughout the analysis to help mitigate researcher bias and challenge assumptions about gendered patterns.

Ethical clearance was secured from the Edith Cowan University Human Research Ethics Committee (approval # 2023–04264-AJITH) before data collection. Purposively sampled participants were contacted via email and through professional networks. All participants received an information sheet outlining the study purpose, voluntary participation, the right to withdraw without consequence and confidentiality and privacy protections. Written informed consent was obtained before each interview. Pseudonyms and anonymisation were used to protect participant confidentiality. Audio recordings and transcripts were stored securely on password-protected computers, and access was restricted to members of the research team.

Although participants described similar structural pressures, they interpreted responsibility, risk, authority and identity in different ways. The patterns reported below should not be read as fixed gendered traits or as evidence of causal gender effects. Rather, they are interpreted as contextually shaped patterns within a male-dominated, high-risk industry, with notable variation within both women’s and men’s accounts.

The first superordinate theme concerned how participants experienced leadership risk during the crisis. Several women participants described leadership risk in relational and emotional terms. Their accounts emphasised how decisions affected relationships, morale, trust and individual well-being. For these participants, risk was experienced as the possibility of letting people down emotionally, even when decisions were operationally justified:

[…] I worried less about the decision itself […] more about how it would land with people […]. If someone felt abandoned, that stayed with me. (P16, Female Manager).

There was certainly for some people a bit more of a mental toll associated with that […] you’ve got work from home, home schooling kids, not being connected to parents that aren’t well. (P30, Female Manager).

Several men participants described leadership risk in operational and systems terms. Their accounts centred on continuity, safety, equipment and the consequences of system failure. These participants recognised emotional consequences, yet these consequences were often framed through the broader risk of operational breakdown or adverse events occurring under their responsibility:

It was 100% focus on safely keeping our teams operating, the equipment we needed, just to keep things ticking along. (P03, Male Manager).

[…] for me the risk was always, what happens if this fails? If something goes wrong, that’s on me. (P07, Male Manager).

The second superordinate theme concerned how participants experienced authority and power during the crisis. Several women participants described authority as something that required ongoing negotiation. Their accounts suggested that leadership power could not be taken for granted, particularly when crisis conditions were unstable. Authority was experienced as contingent on visibility, responsiveness and relational credibility:

[…] you don’t really get to assume authority […] you have to keep earning it, especially when things are messy. (P12, Female Manager).

Leaders just had time to check in with their teams […] talk and engage with their team. (P17, Female Manager).

These accounts suggest that several women participants worked actively to sustain legitimacy during the crisis. Several men participants described authority as more structurally granted, yet personally burdensome. Their concern centred less on establishing authority and more on maintaining authority under pressure, particularly when decisiveness or control could be called into question:

My role was to inform employees of government and company requirements and support them in their journey. (P10, Male General Manager).

The third superordinate theme was concerned with how participants experienced boundary management during the COVID-19 crisis. For several women participants, leadership boundaries were highly permeable. Some described conflict between personal and professional life, particularly when responding to distressed employees. These participants explained that it was difficult to disengage emotionally, even after working hours:

[…] it didn’t really stop at work […] you’d be thinking about people at night, wondering how they were coping. (P16, Female Manager).

I remember working 18-hour days and not getting a lot of sleep. (P17, Female Manager).

These excerpts illustrate how, for some women participants, crisis leadership became closely tied to personal identity and relational responsibility. In contrast, some men participants described boundary management as stricter and more compartmentalised. They reported maintaining boundaries through emotional suppression and role separation, even as workloads escalated:

You’re not allowed a bad day […] you’ve just got to move on. (P19, Male Manager).

I just put up with it because that’s the expectation of the role. (P22, Male Manager).

Several men also acknowledged that this compartmentalisation required sustained vigilance and contributed to internal pressure:

You keep it together during the day and deal with it later […] if at all. (P07, Male Manager).

The fourth superordinate theme concerned experiences of isolation in leadership. Several women participants described isolation primarily in social and relational terms, both in relation to their own experience and in relation to their concern for team members. Although participants reported frequent interaction with their teams, through Microsoft Teams or in-person contact, they still described loneliness in carrying leadership responsibility, particularly when peer support was limited. Isolation was experienced as having few safe spaces to express uncertainty or fatigue:

[…] you’re talking to people constantly, but there’s no one really checking on you […]. (P12, Female Manager).

If you live by yourself, that might be the only contact you get in the day. (P12, Female Manager).

In contrast, some men participants described isolation as emotional solitude, often framed as the absence of space to express uncertainty or vulnerability. These participants described being surrounded by people while still feeling unable to disclose doubt or fatigue:

[…] you were talking to people all day, but there wasn’t really anyone you could talk to about how hard it actually was […]. (P07, Male Manager).

For these participants, isolation was experienced internally and was shaped by norms discouraging emotional disclosure:

[…] you keep it to yourself […] that’s just how it works. (P19, Male Manager).

This theme describes how participants interpreted learning during the crisis. Several women participants framed learning as reflective and identity-forming. Their accounts emphasised learning about people, emotional processes and personal boundaries. Crisis learning was, therefore, described as skill acquisition intertwined with a reconsideration of leadership identity and relational responsibility:

It made me think differently about resilience. (P12, Female Manager).

Some men participants conceptualised learning in more pragmatic and instrumental terms, focusing on systems, routines, information management and rapid adjustment to changing requirements:

[…] you learn to place a call fast and address changing rules. (P23, Male Manager).

Personal insight was also present in men’s accounts, but it was less frequently foregrounded as the main form of crisis learning:

I learned more about people than anything else […] how much reassurance mattered. (P22, Male Manager).

A final point of divergence concerned how participants imagined leaving, staying or rethinking leadership. Several women participants described moments of quiet withdrawal, reduced aspiration or reassessment of career direction during the crisis. These reflections were framed as responses to sustained emotional exhaustion and the cumulative demands of care-oriented leadership:

[…] there were moments where I thought […] I don’t know if I can keep doing this at this level. (P30, Female Manager).

In contrast, several men participants described endurance as a taken-for-granted responsibility. Rather than explicitly considering exit, they described continuing forward because stepping back did not feel legitimate or available within the expectations of the role:

[…] stopping or stepping back never really felt like an option […]. (P07, Male Manager).

This endurance was accompanied by physical fatigue, emotional suppression and limited opportunities for recovery.

The superordinate themes indicate that gendered organisational expectations shaped participants’ experiences of risk, authority, boundaries, isolation, learning and imagined exit. Several women participants described leadership as relationally exposed, emotionally permeable and closely tied to ongoing legitimacy work. Several men participants described leadership as more control-oriented, emotionally contained and endurance-based. These patterns should be understood as interpretive tendencies rather than statistically generalisable gender differences. Importantly, both pathways produced cumulative leadership strain. In the Australian resources sector, the COVID-19 crisis made operational continuity paramount and often pushed leadership well-being into the background. The findings therefore highlight the psychological costs of gendered leadership expectations during prolonged crisis conditions (Table 1).

Table 1.

Comparative interpretative phenomenological analysis of women’s and men’s leadership experiences during a prolonged crisis

Superordinate IPA themeWomen leaders: Select experiential tendenciesVerbatim illustrative quotes (women)Men leaders: Select experiential tendenciesVerbatim illustrative quotes (men)
Leadership risk experienced: Relational and operational risk issuesLeadership risk was experienced as potential relational harm, emotional fallout and erosion of trust. Risk awareness was people-centred and emotionally anticipatory
  • “…you’ve gotta [got to] take on the disappointment in your team… that definitely falls on the managers.” (P12)

  • “There’s so much unknown… that was always gonna [going to] have a mental toll on people.” (P17)

Leadership risk was experienced as system failure, safety breaches or operational breakdown. Risk awareness was procedural and consequence-focused
  • “Every single person coming through the gate had to be approved… that responsibility sat with me.” (P07)

  • “The decision was either [to] manage fatigue or shut down a mine site.” (P04)

Authority as negotiated and maintained under pressureAuthority was experienced as relationally negotiated and continuously reaffirmed through presence, care and engagement
  • “People really craved that touch point back in with a leader.” (P30)

  • “…how do you deal with the psychosocial elements whilst still trying to deliver?” (P16)

Authority was experienced as structurally given but dependent on emotional control and decisiveness
  • “Everybody looks at you to see how you are coping…” (P21)

  • “…as the leader, I was forced… to hold everything together, even when I was struggling myself…” (P32)

Boundary management: emotional permeability/compartmentalisationProfessional and emotional boundaries were porous; work demands frequently intruded into personal well-being and recovery
  • “Working 18-hour days… I didn’t get the basics right all the time.” (P17)

  • “Mental wellbeing and fatigue were huge issues…” (P30)

Boundaries were maintained through compartmentalisation and emotional suppression
  • “There’s not really that delineation anymore… good and not so good.” (P01)

  • “I just put up with it… and move on.” (P22)

Isolation in leadership: Social and emotional isolationIsolation was experienced as reduced relational connection and concern for others’ disconnection
  • “…during isolation on mine site… check-in was the only human contact you had all day…” (P16)

Isolation was experienced as emotional solitude and the absence of a space to express vulnerability
  • “I’m not allowed a bad day.” (P19)

  • “Everybody was running to me.” (P07)

Learning in crises – reflective and instrumental adaptationLearning involved reflection on self-limits, care practices and interpersonal sensitivity
  • “It made me aware how important physical exercise is for me.” (P12)

Learning focused on systems, planning horizons and information accuracy
  • “Take it one day at a time… shorten our planning.” (P05)

  • “I had to make sure I had the right information.” (P07)

Thinking of leaving: rethinking and stayingExit was imagined implicitly through exhaustion, well-being deterioration and withdrawal without overt articulation
  • “…I don’t know if I can keep doing this at this level.” (P30)

Exit was resisted through stoic endurance and normalisation of strain
  • “…stopping or stepping back never really felt like an option…” (P07)

Note(s):

This table presents a comparative interpretive synthesis consistent with IPA principles. Interpretive summaries were developed through idiographic analysis before cross-case comparison. The summaries represent contextually situated tendencies within the 15-case IPA subsample and do not apply uniformly to all women or men participants. Verbatim excerpts illustrate experiential meaning rather than frequency or representativeness

Source(s): Authors’ own work

We examined how middle-level leaders in the Australian resources sector experienced leadership during the prolonged COVID-19 crisis. Our study focused on how shared structural demands produced both convergent and divergent gendered experiences. Drawing on crisis leadership theory and gender theory, we conceptualise leadership as embodied meaning-making mediated by interpretation, identity work and organisational norms. The findings support a convergence–divergence model, while also showing that these patterns reflect contextual responses rather than fixed gender differences. Participants’ experiences were shaped by prolonged crisis conditions and by the gendered norms of a male-dominated industry context.

The findings show that prolonged crises intensified leadership pressure by heightening responsibility, uncertainty and continual exposure to risk. This pattern is consistent with crisis leadership research showing that crises increase urgency, coordination demands and accountability (Ajith et al., 2025; Ajith et al., 2026; Bundy et al., 2017; O’Reilly et al., 2015; Striepe and Kafa, 2025). For middle-level leaders, these pressures were experienced through the need to maintain operations, interpret shifting requirements and support teams under prolonged uncertainty.

Our contribution is in distinguishing convergence at the level of structural conditions from convergence at the level of lived experience. Participants faced similar crisis demands, yet these demands were interpreted and managed in varied ways. This challenges the assumption that shared crisis pressures produce homogeneous leadership experiences. The findings instead support a more interpretive account of crisis leadership, one that attends to sensemaking, affective labour and situated experience under disruption (Gipson et al., 2017; Lux et al., 2024). Structural convergence, therefore, does not necessarily produce experiential convergence.

Gendered organisation theory and social role theory help explain the observed divergences. Acker’s (1990) account of gendered organisations shows how organisational structures carry assumptions about how leaders should behave, providing a framework for understanding how crisis demands may be interpreted through gendered expectations. Connell and Messerschmidt (2005) concept of hegemonic masculinity is also relevant in male-dominated sectors, where norms of control, endurance and emotional restraint shape responses to pressure. This interpretation is consistent with recent work on masculine leadership norms (Kark and Buengeler, 2024).

Several women participants described heightened attentiveness to relational and psychosocial risk during the crisis. This aligns with social role theory, which links women with communal and relational expectations (Eagly and Wood, 2012). We extend this perspective by showing how such expectations may be internalised into leaders’ sensemaking, shaping the forms of responsibility that are felt and enacted over time (Eagly and Karau, 2002). These findings also align with role congruity and leadership evaluation research, which shows that women leaders may face heightened scrutiny when competence is judged against masculine leadership norms (Eagly et al., 1992; Hoyt and Burnette, 2013; Triana et al., 2023).

Several men participants prioritised system-level risk and affective control, consistent with hegemonic masculinity expectations. These norms required ongoing self-control and emotional regulation, suggesting that masculine leadership authority must be continually performed under pressure (Connell and Messerschmidt, 2005). Authority, therefore, appeared as relationally and continually accomplished, requiring ongoing recognition, enactment and maintenance (Badura et al., 2018; Eagly and Karau, 2002).

The findings suggest that crisis leadership is shaped by gendered norms that influence leaders’ interpretive frames and the work required to maintain authority. This supports gender and leadership scholarship that cautions against universalising claims and emphasises the importance of context, task demands and audience expectations (Gipson et al., 2017; Kark and Buengeler, 2024). Table 2 summarises points of convergence and divergence in women’s and men’s leadership experiences during the COVID-19 crisis.

Table 2.

Convergences and divergences in women’s and men’s leadership experiences during a prolonged crisis

Experiential domainConvergence: Shared leadership experienceDivergence: Women leadersDivergence: Men leaders
Responsibility burdenBoth women and men experienced heightened responsibility for employee well-being and operational continuity during the prolonged crisisResponsibility experienced as relational accountability for others’ emotional and personal welfare among some womenResponsibility experienced as custodianship over systems, operations and task delivery among some men
Emotional regulationBoth groups reported regulating emotions to maintain stability and confidence for their teamsEmotional regulation involved sustained attentiveness to others’ feelings and relational cues among some womenEmotional regulation involved emotional restraint and minimising visible affect among some men
Authority enactmentAuthority intensified during the crisis and was closely scrutinisedAuthority was experienced as contingent and requiring ongoing relational negotiation among some womenAuthority was experienced as assumed and maintained through decisiveness and emotional control among some men
Boundary managementBoth groups struggled with the erosion of work–life boundaries under prolonged crisis conditionsBoundaries were more permeable, with difficulty disengaging from others’ distress among some womenBoundaries were more rigid, achieved through emotional distancing and role separation among some men
Leadership isolationBoth women and men experienced isolation in leadership rolesIsolation took a social form, emerging from overextension in care and support among some womenIsolation took an emotional form, characterised by silent endurance and withholding among some men
Adaptation over timeBoth groups adapted leadership practices as crisis conditions persistedAdaptation involved reflective sensemaking and re-evaluation of leadership identity among some womenAdaptation focused on instrumental problem-solving and restoring operational control among some men
Orientation to exitBoth groups contemplated the sustainability of leadership roles under prolonged strainExit was imagined as quiet withdrawal or role redefinition among some womenExit deferred through endurance, with strain often unacknowledged among some men
Note(s):

The divergences represent contextually situated tendencies within the 15-case IPA subsample and do not apply uniformly to all women or men participants

Source(s): Authors’ own work

Authority during prolonged crisis was neither simply possessed nor uniformly enacted. Several women participants described legitimacy as contingent on presence, relational credibility and continued responsiveness. Role congruity theory helps explain why authority may require more active negotiation when communal expectations intersect with masculine-coded leadership norms (Eagly and Karau, 2002; Hoyt and Burnette, 2013). Several men participants, by contrast, described authority as more structurally assumed, but maintained through decisiveness, control and visible emotional steadiness. In both pathways, authority had to be sustained under pressure.

Emotional labour formed part of this ongoing accomplishment. For several women participants, attentiveness to others’ emotional needs extended relational responsibility beyond formal role boundaries, increasing the burden of care (Vial and Cowgill, 2022). For several men participants, hegemonic masculinity norms constrained vulnerability and help-seeking, encouraging emotional restraint even as strain accumulated (Connell and Messerschmidt, 2005). The form differed, but none of the pathway was costless.

Boundary management translated these expectations into distinct endurance strategies. Several women participants described porous boundaries through which care, worry and relational responsibility entered personal time and restricted recovery. This pattern reflects Acker’s (1990) account of organisational structures that embed expectations of care and accessibility, particularly when prolonged disruption intensifies psychosocial vigilance (Lux et al., 2024; Shen et al., 2025). Several men participants described compartmentalisation as a means of preserving operational control. Yet emotional containment could also internalise strain and postpone recovery, making cumulative stress less visible (Gooty et al., 2025).

These findings connect legitimacy work, emotional labour and boundary management within a single account of crisis endurance. Masculine authority was neither a stable resource nor was relational competence a naturally feminine capacity. Both were contextually performed and sustained within a male-dominated organisational setting (Kark and Buengeler, 2024; Mano-Negrin and Sheaffer, 2004). The convergence–divergence model, therefore, explains how shared crisis pressures can generate different routes to authority and endurance while exposing leaders across those routes to psychological cost.

Learning emerged as an identity-relevant process rather than a uniform response to crisis. Several women participants described reflective learning centred on personal limits, relational sensitivity and the kind of leader they sought to become. Several men participants more often foregrounded instrumental learning, including shorter planning horizons, information accuracy and rapid operational adjustment. These were contextual tendencies rather than mutually exclusive categories; reflective and instrumental learning appeared within both groups.

Read through sensemaking theory, these accounts show how crisis learning involved interpreting experience and revising leadership identity, rather than simply acquiring new techniques (Maitlis and Sonenshein, 2010; Weick, 1995). The more instrumental accounts also resonate with research showing how masculine identities can be sustained through self-reliance and control, particularly in male-dominated settings (Aléx et al., 2008). Crisis learning was, therefore, shaped by which forms of leadership were recognised, supported and made available within the organisational context.

This interpretation extends discussions of leadership development by showing how prolonged disruption can reshape identity across successive stages of a crisis (Ciuk and Schedlitzki, 2022). Table 3 positions these findings in relation to prior gender–leadership research. It summarises how this study confirms, extends and qualifies existing scholarship while identifying the psychological and identity-related costs associated with prolonged crisis leadership.

Table 3.

Positioning findings in relation to prior gender–leadership research

Prior literature insightsWhat our study confirmsWhat our study extends or qualifies
Glass cliff: Women are more likely to be appointed to precarious leadership roles during organisational crisis or poor performance, partly because feminine-stereotyped interpersonal qualities are perceived as suited to such contexts (Ryan and Haslam, 2007; Ryan et al., 2011; Ryan et al., 2016; Kavoosi et al., 2024)Several women participants described intensive relational work, managing morale and emotional climates during the prolonged COVID-19 crisisRather than being newly appointed “glass cliff” leaders, women were already in Middle-level roles and became relational anchors by default, designing connection structures under prolonged disruption (e.g. social calendars, structured check-ins). This extends glass-cliff research beyond precarious appointment dynamics to the sustained relational work performed by incumbent leaders during a prolonged crisis
Role congruity and gendered expectations: Women are associated with communal, caring leadership and may receive a trust advantage under some conditions when enacting relational behaviours during crisis; men are associated with agentic, task-focused leadership (Eagly and Karau, 2002; Post et al., 2019)Several women participants narrated leadership through care and connection, while several men participants emphasised enforcement, control and rule claritySeveral men participants also described care-related practices, including welfare checks and de-escalation, but often framed these practices as risk-management or rule-enforcement work. Several women participants integrated care into relational continuity and emotional atmosphere. This refines role congruity theory by showing how similar care responsibilities can be differently experienced and narrated
Emotional labour and leadership: Women leaders face stronger expectations to engage in relational and emotional labour, which can support subordinates and organisations while generating substantial, often unrecognised workload and well-being costs for women leaders (Hollweck et al., 2026; Vial and Cowgill, 2022)Some women participants’ accounts highlight ongoing emotional availability and relational maintenance as a taken-for-granted part of leadershipThis study shows that, in an essential, safety-critical sector under prolonged crisis, emotional labour can become both gendered and infrastructural. Several women participants described relational work that substituted for formal support systems, especially where remote work, isolation or operational pressures limited other sources of support
Crisis leadership research: It emphasises decisiveness, sensemaking, resilience, risk-taking and crisis preparedness, often through behavioural or short-window perspectives (Ajith et al., 2026; Boin et al., 2013; Hannah et al., 2009; Sheaffer et al., 2011)Several women and men participants described continuous sensemaking and decision-making under uncertainty, confirming that middle-level leaders play critical roles in crisis responseOur study extends this literature by showing how some leaders acted as operational well-being anchors during crisis, gatekeeping risk, translating rules and designing social connection. The gender comparison reveals different experiential pathways into this work, including relational holding and emotional containment
Gender and well-being leadership: research examines gendered leader emotional labour and the personal and organisational resources that support women’s leadership and careers, but few studies compare how women and men experience responsibility for supporting others’ well-being over time (Farivar et al., 2026; Vial and Cowgill, 2022)The findings confirm that gendered expectations can shape leaders’ emotional labour and resource experiences, while showing that both women and men carried responsibility for supporting others’ well-being during prolonged crisisThis research directly addresses this gap by providing a gender-comparative phenomenology of well-being-related leadership work, showing how some leaders’ own bodies, emotions and identities absorb the prolonged burden of supporting others in an essential, safety-critical sector
Note(s):

The comparative statements refer to contextually situated tendencies within the 15-case IPA subsample and do not indicate fixed or causal gender differences

Source(s): Authors’ own work

We contribute to gender and crisis leadership literature by examining how prolonged crises are experienced within a high-risk, male-dominated industry where operational continuity, remote work arrangements and masculine organisational norms intensify leadership pressures. Rather than claiming that the observed patterns are entirely new, we show how established role congruity and gendered organisation dynamics are lived, negotiated and sustained by middle-level leaders during prolonged crisis conditions (Acker, 1990; Eagly and Karau, 2002). Our study shifts the research focus from observable crisis leadership behaviours to lived experiences of emotion, identity work, legitimacy work and meaning-making under continuing disruption (Gipson et al., 2017; Maitlis and Sonenshein, 2010). It also illustrates how similar structural pressures can reinforce gendered organisational expectations over time. The proposed convergence–divergence model offers a contextual framework for explaining how shared crisis demands can generate parallel but differentiated leadership experiences shaped by organisational context and gendered workplace norms.

Several limitations affect the interpretation of the findings. The IPA subsample comprised 11 men and 4 women, while the full interview data set comprised 26 men and 6 women. Both samples were, therefore, predominantly male, reflecting the leadership composition of the sector but limiting the breadth and symmetry of gender comparison. The full data set was also concentrated in mining, with smaller representation from oil and gas, and included participants across managerial levels and site-based, corporate and hybrid roles. The gendered patterns identified through the comparative IPA are, therefore, exploratory and contextually situated. They should not be interpreted as definitive evidence of systematic differences between women and men leaders, but as interpretive tendencies within this sample and its specific organisational and industry context.

Gender did not operate independently of organisational position. Participants’ experiences were also shaped by managerial level, proximity to site operations and whether their responsibilities were primarily operational, support-oriented, corporate or hybrid. The patterns may, therefore, reflect the intersection of gendered expectations with role authority, work location and functional responsibility. We treat gender as one organising lens within this wider configuration rather than as a singular explanation. Longitudinal and multilevel research across crisis contexts should examine these intersections directly, using larger and more diverse samples to explore within-group variation and intersectionality in male-dominated industries.

Practically, organisations should avoid assuming uniform leadership experiences during prolonged crisis conditions. Leadership development and crisis management structures should recognise different forms of emotional strain, including emotional suppression, isolation, sustained legitimacy pressure and relational overload. Psychosocial support, reflective leadership development, peer-support mechanisms and emotionally sustainable leadership practices should be incorporated into crisis preparedness and leadership development initiatives. Related research in health care similarly shows how supportive work environments and communities can generate positive resource gains that advance women’s leadership and careers (Farivar et al., 2026).

The findings also emphasise the need for organisational cultures that allow leaders to express their own need for emotional support. In high-risk and operationally intensive sectors, leaders are often expected to be persevering, decisive and emotionally controlled. Sustained emotional suppression and legitimacy pressure can accumulate over time and contribute to psychological strain. Psychologically safe leadership cultures can be supported through senior leaders modelling openness, structured debriefing, peer-support systems, recognition of relational competence and confidential access to psychological support.

At a broader societal level, this study challenges simplified narratives of crisis leadership that position effective leadership as inherently masculine, emotionally detached or uniformly experienced. The findings show that leadership experiences during crisis are shaped by organisational structures, emotional expectations and gendered workplace norms. More inclusive and emotionally sustainable leadership approaches may, therefore, support leader well-being, leadership retention and healthier organisational cultures during prolonged disruption.

This study examined the lived, interpretive and endurance dimensions of crisis leadership among middle-level leaders in the Australian resources sector. Leaders faced convergent structural demands, including heightened responsibility, uncertainty and sustained strain, yet they interpreted and managed these demands through gendered meaning-making, emotional regulation, boundary management and identity work. By integrating crisis leadership and gender theory, this study supports a convergence–divergence model showing how shared crisis conditions can produce differentiated experiential pathways. The findings recast leadership during prolonged crisis as an embodied and gendered practice shaped by prolonged disruption. In doing so, this study offers a contextual understanding of how leadership can remain sustainable, legitimate and psychologically supported during prolonged crisis conditions.

Dr Michael Mayom Ajith is a Specialist Mine Design Engineer at Rio Tinto and a Researcher at Edith Cowan University. His research focuses on occupational health, leadership in high-risk industries and psychosocial risk management. He has published on mining-related injuries and organisational behaviour in leading journals within the resource sector.

Andrei Alexander Lux is a Lecturer and Research Cluster Lead at Edith Cowan University. His research explores authentic leadership, organisational behaviour and cross-cultural cognition, with a focus on positive follower outcomes. He is an Associate Editor at the Journal of Management & Organisation and an award-winning leadership scholar and educator.

Dr Michelle Striepe is a Senior Lecturer in Educational Leadership at Edith Cowan University. Her research focuses on leadership in challenging contexts, teacher leadership and social influences on school leadership. She has published widely on crisis leadership, academic integrity and visual methodologies, contributing to several international research collaborations.

Professor Tim Bentley is Director of the Centre for Work + Well-being at Edith Cowan University. His research focuses on psychosocial risks, workplace well-being and the future of work. He has published extensively and previously served as Editor-in-Chief of the Journal of Management & Organisation.

The authors gratefully acknowledge Edith Cowan University (ECU), the Australian Research Training Program (RTP) Scholarships, the Minerals Research Institute of Western Australia (MRIWA) and Australian resources industry companies for their invaluable contributions to this study.

During the preparation of this work, the author(s) used “Grammarly AI” to improve the readability and language of the manuscript. After using this tool/service, the first author reviewed and edited the content as needed and takes full responsibility for the content of the published article.

Acker
,
J.
(
1990
), “
Hierarchies, jobs, bodies: a theory of gendered organizations
”,
Gender and Society
, Vol.
4
No.
2
, pp.
139
-
158
.
Adigwe
,
C.S.
,
Olaniyi
,
O.O.
,
Olagbaju
,
O.O.
and
Olaniyi
,
F.G.
(
2024
), “
Leading in a time of crisis: the coronavirus effect on leadership in America
”,
Asian Journal of Economics, Business and Accounting
, Vol.
24
No.
4
, pp.
1
-
20
.
Ahern
,
S.
and
Loh
,
E.
(
2021
), “
Leadership during the COVID-19 pandemic: building and sustaining trust in times of uncertainty
”,
BMJ Leader
, Vol.
5
No.
4
, pp.
266
-
269
.
Ajith
,
M.M.
,
Lux
,
A.A.
,
Bentley
,
T.
and
Striepe
,
M.
(
2025
), “
Adaptive crisis management at the operational level: responses to COVID-19 in the Australian resources sector
”,
Journal of Management and Organization
, Vol.
31
No.
4
, pp.
1909
-
1933
.
Ajith
,
M.M.
,
Lux
,
A.A.
,
Striepe
,
M.
and
Bentley
,
T.A.
(
2026
), “
When caring depletes: the paradox of leading employee wellbeing during a prolonged crisis–evidence from the Australian resources sector
”,
Leadership & Organization Development Journal
, Vol.
47
No.
9
, pp.
114
-
132
.
Aldrich
,
A.S.
and
Lotito
,
N.J.
(
2020
), “
Pandemic performance: women leaders in the COVID-19 crisis
”,
Politics and Gender
, Vol.
16
No.
4
, pp.
960
-
967
.
Aléx
,
L.
,
Hammarström
,
A.
,
Norberg
,
A.
and
Lundman
,
B.
(
2008
), “
Construction of masculinities among men aged 85 and older in the North of Sweden
”,
Journal of Clinical Nursing
, Vol.
17
No.
4
, pp.
451
-
459
.
Amaro
,
L.
and
Scheepers
,
C.B.
(
2022
), “
Exploring the nexus between microlevel and contextual influencers on women leaders’ paradox mindset
”,
Gender in Management: An International Journal
, Vol.
38
No.
1
, pp.
36
-
56
.
Badura
,
K.L.
,
Grijalva
,
E.
,
Newman
,
D.A.
,
Yan
,
T.T.
and
Jeon
,
G.
(
2018
), “
Gender and leadership emergence: a meta-analysis and explanatory model
”,
Personnel Psychology
, Vol.
71
No.
3
, pp.
335
-
367
.
Bajaba
,
A.
,
Bajaba
,
S.
,
Algarni
,
M.
,
Basahal
,
A.
and
Basahel
,
S.
(
2021
), “
Adaptive managers as emerging leaders during the COVID-19 crisis
”,
Frontiers in Psychology
, Vol.
12
, p.
661628
.
Baker
,
M.
,
Ali
,
M.
,
Grabarski
,
M.K.
and
Konrad
,
A.M.
(
2025
), “
Influence of women in leadership on gender‐equality, work–life, and domestic violence coping practices: the role of chief executive officer gender
”,
Human Resource Management Journal
, Vol.
35
No.
4
, pp.
1032
-
1046
.
Boin
,
A.
,
Kuipers
,
S.
and
Overdijk
,
W.
(
2013
), “
Leadership in times of crisis: a framework for assessment
”,
International Review of Public Administration
, Vol.
18
No.
1
, pp.
79
-
91
.
Braun
,
V.
and
Clarke
,
V.
(
2006
), “
Using thematic analysis in psychology
”,
Qualitative Research in Psychology
, Vol.
3
No.
2
, pp.
77
-
101
.
Bruckmüller
,
S.
and
Branscombe
,
N.R.
(
2010
), “
The glass cliff: when and why women are selected as leaders in crisis contexts
”,
British Journal of Social Psychology
, Vol.
49
No.
3
, pp.
433
-
451
.
Bundy
,
J.
,
Pfarrer
,
M.D.
,
Short
,
C.E.
and
Coombs
,
W.T.
(
2017
), “
Crises and crisis management: integration, interpretation, and research development
”,
Journal of Management
, Vol.
43
No.
6
, pp.
1661
-
1692
.
Busetto
,
L.
,
Wick
,
W.
and
Gumbinger
,
C.
(
2020
), “
How to use and assess qualitative research methods
”,
Neurological Research and Practice
, Vol.
2
No.
1
, p.
14
.
Ciuk
,
S.
and
Schedlitzki
,
D.
(
2022
), “
Developing and spreading leadership across levels: the facilitating and constraining role of context
”,
Management Learning
, Vol.
53
No.
2
, pp.
249
-
268
.
Connell
,
R.W.
and
Messerschmidt
,
J.W.
(
2005
), “
Hegemonic masculinity: rethinking the concept
”,
Gender and Society
, Vol.
19
No.
6
, pp.
829
-
859
.
Eagly
,
A.H.
(
1997
), “
Sex differences in social behavior: comparing social role theory and evolutionary psychology
”,
American Psychologist
, Vol.
52
No.
12
, pp.
1380
-
1383
.
Eagly
,
A.H.
(
2018
), “
Some leaders come from nowhere: their success is uneven
”,
Journal of Social Issues
, Vol.
74
No.
1
, pp.
184
-
196
.
Eagly
,
A.H.
and
Karau
,
S.J.
(
2002
), “
Role congruity theory of prejudice toward female leaders
”,
Psychological Review
, Vol.
109
No.
3
, pp.
573
-
598
.
Eagly
,
A.H.
and
Wood
,
W.
(
2012
), “Social role theory: a biosocial analysis of sex differences and similarities”, in
Van Lange
,
P.A.M.
,
Kruglanski
,
A.W.
and
Higgins
,
E.T.
(Eds),
Handbook of Theories of Social Psychology
,
Sage
,
London
, Vol.
2
, pp.
458
-
476
.
Eagly
,
A.H.
,
Makhijani
,
M.G.
and
Klonsky
,
B.G.
(
1992
), “
Gender and the evaluation of leaders: a meta-analysis
”,
Psychological Bulletin
, Vol.
111
No.
1
, pp.
3
-
22
.
Eagly
,
A.H.
,
Wood
,
W.
and
Diekman
,
A.B.
(
2012
), “Social role theory of sex differences and similarities: a current appraisal”, in
Eckes
,
T.
and
Trautner
,
H.M.
(Eds),
The Developmental Social Psychology of Gender
,
Psychology Press
,
London, UK
, pp.
123
-
174
.
Eichenauer
,
C.J.
,
Ryan
,
A.M.
and
Alanis
,
J.M.
(
2022
), “
Leadership during crisis: an examination of supervisory leadership behavior and gender during COVID-19
”,
Journal of Leadership and Organizational Studies
, Vol.
29
No.
2
, pp.
190
-
207
.
Farivar
,
F.
,
Lux
,
A.A.
and
Salehi
,
N.
(
2026
), “
Strategizing success: advancing women’s leadership and careers in healthcare through a positive gain spiral
”,
Personnel Review
, Vol.
55
No.
5
, pp.
1356
-
1374
.
Fletcher
,
J.K.
(
2004
), “
The paradox of postheroic leadership: an essay on gender, power, and transformational change
”,
The Leadership Quarterly
, Vol.
15
No.
5
, pp.
647
-
661
.
Flotman
,
A.P.
(
2021
), “
Work as meaningful and menacing phenomenon for South African Middle managers during the COVID-19 pandemic: the role of self-transcendence in cultivating meaning and wellbeing
”,
Frontiers in Psychology
, Vol.
12
, p.
650060
.
Geertz
,
C.
(
2008
), “Thick description: toward an interpretive theory of culture”, in
Oakes
,
T.S.
and
Price
,
P.L.
(Eds),
The Cultural Geography Reader
,
Routledge
,
London and New York, NY
, pp.
29
-
39
.
Gipson
,
A.N.
,
Pfaff
,
D.L.
,
Mendelsohn
,
D.B.
,
Catenacci
,
L.
and
Burke
,
W.W.
(
2017
), “
Women and leadership
”,
The Journal of Applied Behavioral Science
, Vol.
53
No.
1
, pp.
32
-
65
.
Gooty
,
J.
,
McBride
,
A.
,
Kreamer
,
L.
,
Banks
,
G.C.
and
Tonidandel
,
S.
(
2025
), “
When super (wo) man fails to appear: beyond idealized prototypes in crisis leadership
”,
Journal of Organizational Behavior
, Vol.
46
No.
6
, pp.
813
-
832
.
Guba
,
E.G.
(
1981
), “
Criteria for assessing the trustworthiness of naturalistic inquiries
”,
Educational Technology Research and Development
, Vol.
29
, pp.
75
-
91
.
Haddon
,
A.
,
Loughlin
,
C.
and
McNally
,
C.
(
2015
), “
Leadership in a time of financial crisis: what do we want from our leaders?
”,
Leadership and Organization Development Journal
, Vol.
36
No.
5
, pp.
612
-
627
.
Hannah
,
S.T.
,
Uhl-Bien
,
M.
,
Avolio
,
B.J.
and
Cavarretta
,
F.L.
(
2009
), “
A framework for examining leadership in extreme contexts
”,
The Leadership Quarterly
, Vol.
20
No.
6
, pp.
897
-
919
.
Haslam
,
S.A.
,
Steffens
,
N.K.
,
Reicher
,
S.D.
and
Bentley
,
S.V.
(
2021
), “
Identity leadership in a crisis: a 5R framework for learning from responses to COVID-19
”,
Social Issues and Policy Review
, Vol.
15
No.
1
, pp.
35
-
83
.
Högberg
,
K.
(
2022
), “
Adapt or die: leadership resilience during crisis
”,
International Journal of Advanced Corporate Learning
, Vol.
15
No.
2
, pp.
4
-
15
.
Hollweck
,
T.
,
Everitt
,
L.M.
and
Kendrick
,
A.H.
(
2026
), “
Unaccounted work of women leaders – the experience and impact of providing emotional labour on women leaders
”,
Journal of Educational Administration
, Vol.
64
No.
2
, pp.
161
-
174
.
Hoyt
,
C.L.
and
Burnette
,
J.L.
(
2013
), “
Gender bias in leader evaluations
”,
Personality and Social Psychology Bulletin
, Vol.
39
No.
10
, pp.
1306
-
1319
.
Kantorowicz-Reznichenko
,
E.
,
Dabrowska
,
J.
and
Kantorowicz
,
J.
(
2025
), “
A feminine or masculine crisis? Gender stereotypes and leadership during a pandemic
”,
Politics and Gender
, Vol.
21
No.
2
, pp.
275
-
305
.
Karimi
,
H.
and
Khawaja
,
S.
(
2025
), “
Post-COVID educational leadership: emerging models and styles for a new era
”,
International Journal of Innovative Research and Scientific Studies
, Vol.
8
No.
1
, pp.
864
-
873
.
Kark
,
R.
and
Buengeler
,
C.
(
2024
), “
Women and leadership: re-thinking the state of research on gender and leadership through waves of feminist thinking
”,
Journal of Leadership and Organizational Studies
, Vol.
31
No.
3
, pp.
245
-
266
.
Kavoosi
,
S.
,
Safari
,
A.
and
Barzoki
,
A.S.
(
2024
), “
A mixed-method approach on the glass cliff phenomenon: a case of public sector service organizations in Iran
”,
Management Research Review
, Vol.
47
No.
9
, pp.
1360
-
1399
.
Knights
,
D.
(
2021
),
Leadership, Gender and Ethics: Embodied Reason in Challenging Masculinities
,
Routledge
,
London, UK
.
Kulich
,
C.
,
Gartzia
,
L.
,
Komarraju
,
M.
and
Aelenei
,
C.
(
2021
), “
Contextualizing the think crisis-think female stereotype in explaining the glass cliff: gendered traits, gender, and type of crisis
”,
Plos One
, Vol.
16
No.
3
, p.
e0246576
.
Larkin
,
M.
,
Shaw
,
R.
and
Flowers
,
P.
(
2019
), “
Multiperspectival designs and processes in interpretative phenomenological analysis research
”,
Qualitative Research in Psychology
, Vol.
16
No.
2
, pp.
182
-
198
.
Lewis
,
P.
and
Benschop
,
Y.
(
2022
), “
Gendered hybridity in leadership identities: a postfeminist analysis
”,
Gender in Management: An International Journal
, Vol.
38
No.
2
, pp.
166
-
182
.
Lux
,
A.
,
Salehi
,
A.
,
Hurley
,
D.
and
Emanuel
,
E.
(
2024
), “
Dismantling pervasive gender stereotypes in healthcare leadership contexts with an ecological systems theory approach
”,
Journal of Management and Organization
, Vol.
30
No.
6
, pp.
2223
-
2254
.
Maitlis
,
S.
and
Sonenshein
,
S.
(
2010
), “
Sensemaking in crisis and change: inspiration and insights from Weick (1988)
”,
Journal of Management Studies
, Vol.
47
No.
3
, pp.
551
-
580
.
Mano-Negrin
,
R.
and
Sheaffer
,
Z.
(
2004
), “
Are women ‘cooler’ than men during crises? Exploring gender differences in perceiving organisational crisis preparedness proneness
”,
Women in Management Review
, Vol.
19
No.
2
, pp.
109
-
122
.
Martin-Sanchez
,
M.
,
Kolomiyets-Ludwig
,
E.
and
Escudero-Guirado
,
C.
(
2026
), “
Gender and crisis management: an integrated framework and future agenda
”,
Gender in Management: An International Journal
, Vol.
41
No.
3
, pp.
558
-
578
.
Mashele
,
W.
and
Alagidede
,
P.
(
2022
), “
The appropriate leadership styles in times of crisis: a study of women in senior leadership positions in corporate South Africa
”,
Gender in Management: An International Journal
, Vol.
37
No.
4
, pp.
494
-
508
.
Newstead
,
T.P.
and
Wilson
,
S.
(
2026
), “
Crisis leadership reimagined: virtues-language and the shift from masculinized to inclusive approaches
”,
Leadership
, Vol.
22
No.
1
, pp.
61
-
81
.
O’Reilly
,
D.
,
Leitch
,
C.M.
,
Harrison
,
R.T.
and
Lamprou
,
E.
(
2015
), “
Introduction: leadership in a crises-constructing world
”,
Leadership
, Vol.
11
No.
4
, pp.
387
-
395
.
Palinkas
,
L.A.
,
Horwitz
,
S.M.
,
Green
,
C.A.
,
Wisdom
,
J.P.
,
Duan
,
N.
and
Hoagwood
,
K.
(
2015
), “
Purposeful sampling for qualitative data collection and analysis in mixed method implementation research
”,
Administration and Policy in Mental Health and Mental Health Services Research
, Vol.
42
No.
5
, pp.
533
-
544
.
Pearson
,
C.M.
and
Clair
,
J.A.
(
1998
), “
Reframing crisis management
”,
The Academy of Management Review
, Vol.
23
No.
1
, pp.
59
-
76
.
Pietkiewicz
,
I.
and
Smith
,
J.A.
(
2014
), “
A practical guide to using interpretative phenomenological analysis in qualitative research psychology
”,
Psychological Journal
, Vol.
20
No.
1
, pp.
7
-
14
.
Post
,
C.
,
Latu
,
I.M.
and
Belkin
,
L.Y.
(
2019
), “
A female leadership trust advantage in times of crisis: under what conditions?
”,
Psychology of Women Quarterly
, Vol.
43
No.
2
, pp.
215
-
231
.
Ridgeway
,
C.L.
(
2001
), “
Gender, status, and leadership
”,
Journal of Social Issues
, Vol.
57
No.
4
, pp.
637
-
655
.
Ryan
,
M.K.
and
Haslam
,
S.A.
(
2007
), “
The glass cliff: exploring the dynamics surrounding the appointment of women to precarious leadership positions
”,
Academy of Management Review
, Vol.
32
No.
2
, pp.
549
-
572
.
Ryan
,
M.K.
,
Haslam
,
S.A.
,
Hersby
,
M.D.
and
Bongiorno
,
R.
(
2011
), “
Think crisis–think female: the glass cliff and contextual variation in the think manager–think male stereotype
”,
Journal of Applied Psychology
, Vol.
96
No.
3
, pp.
470
-
484
.
Ryan
,
M.K.
,
Haslam
,
S.A.
,
Morgenroth
,
T.
,
Rink
,
F.
,
Stoker
,
J.
and
Peters
,
K.
(
2016
), “
Getting on top of the glass cliff: reviewing a decade of evidence, explanations, and impact
”,
The Leadership Quarterly
, Vol.
27
No.
3
, pp.
446
-
455
.
Sheaffer
,
Z.
,
Bogler
,
R.
and
Sarfaty
,
S.
(
2011
), “
Leadership attributes, masculinity and risk taking as predictors of crisis proneness
”,
Gender in Management: An International Journal
, Vol.
26
No.
2
, pp.
163
-
187
.
Shen
,
W.
,
Hentschel
,
T.
and
Hideg
,
I.
(
2025
), “
Leading through the uncertainty of COVID-19: the joint influence of leader emotions and gender on abusive and family-supportive supervisory behaviours
”,
Journal of Occupational and Organizational Psychology
, Vol.
98
No.
1
, p.
e12439
.
Shenton
,
A.K.
(
2004
), “
Strategies for ensuring trustworthiness in qualitative research projects
”,
Education for Information
, Vol.
22
No.
2
, pp.
63
-
75
.
Smith
,
J.A.
and
Fieldsend
,
M.
(
2021
), “Interpretative phenomenological analysis”, in
Camic
,
P.M.
(Ed.),
Qualitative Research in Psychology: Expanding Perspectives in Methodology and Design
, (2nd ed.) ,
American Psychological Association
,
Washington, DC
, pp.
147
-
166
.
Smith
,
J.A.
and
Osborn
,
M.
(
2015
), “
Interpretative phenomenological analysis as a useful methodology for research on the lived experience of pain
”,
British Journal of Pain
, Vol.
9
No.
1
, pp.
41
-
42
.
Smith
,
J.A.
,
Flowers
,
P.
and
Larkin
,
M.
(
2021
),
Interpretative Phenomenological Analysis: Theory, Method and Research
, (2nd ed.) ,
Sage
,
London
.
Spiers
,
J.
and
Riley
,
R.
(
2019
), “
Analysing one dataset with two qualitative methods: the distress of general practitioners, a thematic and interpretative phenomenological analysis
”,
Qualitative Research in Psychology
, Vol.
16
No.
2
, pp.
276
-
290
.
Striepe
,
M.
and
Cunningham
,
C.
(
2021
), “
Understanding educational leadership during times of crises: a scoping review
”,
Journal of Educational Administration
, Vol.
60
No.
2
, pp.
133
-
147
.
Striepe
,
M.
and
Kafa
,
A.
(
2025
), “
School leadership during the COVID-19 crisis: a scoping review of empirical research
”,
Journal of Educational Administration
, Vol.
63
No.
1
, pp.
48
-
62
.
Triana
,
M.
,
Song
,
R.
,
Um
,
C.T.
and
Huang
,
L.
(
2023
), “
Stereotypical perception in management: a review and expansion of role congruity theory
”,
Journal of Management
, Vol.
50
, pp.
188
-
215
.
Vial
,
A.C.
and
Cowgill
,
C.M.
(
2022
), “
Heavier lies her crown: gendered patterns of leader emotional labor and their downstream effects
”,
Frontiers in Psychology
, Vol.
13
, p.
849566
.
Weick
,
K.E.
(
1995
),
Sensemaking in Organizations
,
Sage
,
Thousand Oaks, CA
.
Weyer
,
B.
(
2007
), “
Twenty years later: explaining the persistence of the glass ceiling for women leaders
”,
Women in Management Review
, Vol.
22
, pp.
482
-
496
.
Windsor
,
L.C.
,
Yannitell Reinhardt
,
G.
,
Windsor
,
A.J.
,
Ostergard
,
R.
,
Allen
,
S.
,
Burns
,
C.
,
Giger
,
J.
and
Wood
,
R.
(
2020
), “
Gender in the time of COVID-19: evaluating national leadership and COVID-19 fatalities
”,
Plos One
, Vol.
15
No.
12
, p.
e0244531
.
Wu
,
Y.L.
,
Shao
,
B.
,
Newman
,
A.
and
Schwarz
,
G.
(
2021
), “
Crisis leadership: a review and future research agenda
”,
The Leadership Quarterly
, Vol.
32
No.
6
, p.
101518
.
Yulianti
,
M.
,
Setyadi
,
D.
,
Mintarti
,
S.
,
Pasinringi
,
S.A.
and
Sari
,
N.
(
2022
), “
How transformational leadership and organizational citizenship behavior influence organizational resilience during the COVID-19 pandemic
”,
International Journal of Health Sciences
, pp.
1403
-
1414
.
Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at Link to the terms of the CC BY 4.0 licenceLink to the terms of the CC BY 4.0 licence.

or Create an Account

Close subscription notice
Close access options