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Integrative conceptual framework of student loyalty, service quality, e-service quality and university image in open and distance learning

Yon Rosli Daud, Mohd Rushidi Mohd Amin

Higher Education, Skills and Work-based Learning (2023) 13 (3): 560–574.

https://doi.org/10.1108/HESWBL-12-2022-0278

Published: 05 May 2023

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