Working with dummies (human resources at Merlin Entertainment)

Article Type: Abstracts From: Human Resource Management International Digest, Volume 21, Issue 3

Chynoweth C. People Management, November 2012, pp. 46-47, No. of pages: 2

Looks at how human resource management is handled at Merlin Entertainment, the organization that runs visitor attractions in 21 countries including Legoland,Madame Tussauds, Thorpe Park and the London Eye in the UK. Talks to HR director,Tea Colaianni, about how she is professionalizing the human resource function and draws out what she thinks are the key things that she has done at Merlin,including integrating human resource processes; developing a partnership with business development function; and placing more focus on organizational learning. ISSN: 1358-6297 Article type: Viewpoint Reference: 42AC878 (Permanent URL)

Keywords: Human resource management, Leisure services, Merlin Entertainment, Tourism