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Intrawest’s Whistler and Blackcomb skiing resort needs 5,000 employees in the winter and only 400 throughout the rest of the year. Effective HR practices, however, help to ensure that a large percentage of the winter workforce is made up of returning hourly employees and volunteers. Moreover, staff turnover is low for the industry, at 14 percent. This leaves the company needing to hire only about 1,400 employees each year.

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