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Purpose

The article examines the effects of backlash in the workplace.

Design/methodology/approach

The author discusses a number of causes and effects of backlash, presents the results of a survey conducted by a large Canadian financial institution and then offers a number of ways to deal with backlash.

Findings

There is no doubt that backlash exists in many organizations. If left uncontrolled this can have a very negative impact on the workplace.

Originality/value

Examines an important, but still under researched topic.

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