Open figure viewer
Purpose
The article examines the effects of backlash in the workplace.
Design/methodology/approach
The author discusses a number of causes and effects of backlash, presents the results of a survey conducted by a large Canadian financial institution and then offers a number of ways to deal with backlash.
Findings
There is no doubt that backlash exists in many organizations. If left uncontrolled this can have a very negative impact on the workplace.
Originality/value
Examines an important, but still under researched topic.
© Emerald Group Publishing Limited
2006
You do not currently have access to this content.
