Happy employees have a good work‐life balance: Staff trusted to balance personal needs with employment responsibilities

The paper describes, in the second of two articles on UK computer‐training company Happy Computers, the importance of work‐life balance.

The paper outlines the origins of the work‐life balance programme at the company and the way in which it has evolved, and details some of the results of the policy.

Flexible working helps to keep the staff motivated. The policy has also enhanced the company's reputation with both clients and employees.

The paper reveals that employee turnover is 10 percent a year at Happy Computers, compared to an average of 17 percent for the information‐technology training sector.

The author contends that workplace flexibility has helped to improve overall employee flexibility and empowerment.