Making change work: closing the change gap

To discover the important, practical factors that Make Change Work.

Global survey conducted through online and face‐to‐face interviews. Statistical analysis using correlation and cross tabulation.

Study identified four areas correlated with project success – real insights, solid methods, better skills, right investment. We call this the Change Diamond. Combined effectively, they make change work better.

Change practitioners can more effectively deploy their resources to deliver maximum change impact through targeted intervention. Change practitioners can focus on the Change Diamond facets to enable better change.

The largest study of its kind in the field of Change Management in the last decade.