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Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

The leaders of business functions are turning increasingly for competitive insights to the massive data they can now capture. But human resources departments have lagged behind the efforts of marketing, IT, CRM and other functions. Jeanne G. Harris et al. of Accenture Institute for High Performance, in Boston, MA, demonstrate how executives can start using data to measure and improve HR's contributions to business performance.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.

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