– Describes the role of human-resource management (HRM) in ensuring effective knowledge management in virtual teams.
– Explains how the various policies and processes designed and implemented by the HRM enable virtual teams to manage knowledge effectively and thereby provide a competitive advantage to an organization.
– Highlights how developments in information technology have made virtual teams more common.
– Advances the view that appropriate recruitment, induction, training and appraisal processes are needed to ensure effective knowledge management in virtual teams.
– Reveals that virtual teams are increasingly common across a wide range of industries and sectors and so their effective management is growing in importance.
– Provides insights into how the challenge of managing knowledge in virtual teams can be overcome by suitably designed and implemented HRM practices.
