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Purpose

This paper aims to provide pragmatic guidance to HR practitioners and managers in the understanding and use of the psychological concept of mindset. This paper expresses a description of what mindset is and how it normally functions, as well as information about how mindset behavior is found in employee behavior on a day-to-day basis. Finally, examples are provided which show ways that managers and HR practitioners may use mindset information in coaching and mentoring employees to improve functioning and performance.

Design/methodology/approach

Academic research is reviewed. A brief summary of the relevant literature provides support for the descriptions, manifestation, and examples of mindset behavior.

Findings

Available academic research can provide useful information for practicing HR professionals and managers in encouraging and motivating employees toward enhanced performance.

Originality/value

Practical information is derived from academic research to equip managers and HR practitioners with helpful tools which can be used in real situations involving supervision of employees.

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