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Purpose

The purpose of this study is to investigate expectations of Generation Z in relation to the onboarding program.

Design/methodology/approach

The study adopts an interpretative research approach and data was gathered using interview and participant observation techniques. Fifteen group discussions lasting 40-50 minutes were carried out covering 136 participants.

Findings

The study identifies six key variables for effective onboarding: meaningful work, performance management, work-life balance, personal connect, the bigger picture at work and learning and development.

Practical implications

Organizations can use these findings to tailor onboarding programs to meet the expectations of Generations Z and reduce the likelihood of new hires leaving the company in the first few months.

Originality/value

This paper has an original approach by examining expectations of Generation Z during new hire orientation programs.

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