... and developed new models for service provision through social enterprise. Particular local‐authority executives stand out as effective transformers of the local system because of their collaborative talents, and many unsurprisingly are women. Irene Lucas, previously permanent secretary...

... internally built course. Originality/value The paper reveals that the new e‐learning service is enabling the council to take more control of its training needs in‐house. © Emerald Group Publishing Limited 2011 Computer based learning Local authorities Employee development...

... than 600 staff attended,” said Hugh Dunnachie. Albert Dean, who works at Highgrove Pool, commented: “It was a good day for us. We picked up some good contacts and got other people's views about leisure in the borough.” Absenteeism Employee attitudes Local authorities A culture‐change...

... public‐sector organization. © Emerald Group Publishing Limited 2008 Morale Employee attitudes Leadership Process management Local authorities Some organizations are careless in the way they introduce major change, spending too little time and effort explaining why change...

... Group Publishing Limited 2008 Leadership Management development Public sector organizations Local authorities How relevant is a manager's business education to the day‐to‐day needs of the organization he or she works for? Not so much a question that suggests there can be anything...

.... Originality/value Shows that, over a period of time, trainers' questioning techniques have become more skilful and the learning experience more innovative and professional. Once upon a time local authorities in Britain were staffed almost exclusively by full‐time employees, many of whom joined...

... Emerald Group Publishing Limited 2004 Work‐life balance Family‐friendly policies Local authorities Performance With the labor market tightening in the UK, and some sectors having to battle hard to recruit and retain the best people, employers are realizing that they have to be responsive...