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1-6 of 6
Keywords: Quality management techniques
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Journal Articles
Human Resource Management International Digest (2012) 20 (2)
Published: 16 March 2012
... © Emerald Group Publishing Limited 2012 --> Quality management techniques Distribution management Organizations Supply chain management Quality assurance Transport management Case studies Presents a case study, based on DHL Supply Chain, a logistics provider...
Journal Articles
Human Resource Management International Digest (2011) 19 (7)
Published: 18 October 2011
... Reference: 40AL029 Keywords: Quality management techniques, Lean production,Industrial engineering, Management techniques, Customer requirements, Customer satisfaction, Customers, Customer services quality, Organizations © Emerald Group Publishing Limited 2011 --> Quality management...
Journal Articles
Human Resource Management International Digest (2011) 19 (7)
Published: 18 October 2011
... © Emerald Group Publishing Limited 2011 --> Quality management techniques Rail transport Project management Transport management Organizations United Kingdom Article Type: Abstracts From: Human Resource Management International Digest, Volume 19, Issue 7 Stokes...
Journal Articles
Human Resource Management International Digest (2011) 19 (4)
Published: 07 June 2011
...D. Brandt © Emerald Group Publishing Limited 2011 --> Quality management techniques Public services Local government services Industrial engineering USA Case studies Article Type: Abstracts From: Human Resource Management International Digest, Volume 19, Issue 4...
Journal Articles
Human Resource Management International Digest (2010) 18 (7)
Published: 19 October 2010
... Keywords: Quality management techniques, Sales dealerships,Organizational restructuring, Retailing, Organizations, Case studies © Emerald Group Publishing Limited 2010 --> Quality management techniques Sales dealerships Organizational restructuring Retailing Organizations...
Journal Articles
Human Resource Management International Digest (2010) 18 (5)
Published: 20 July 2010
...S.-J. Russell © Emerald Group Publishing Limited 2010 --> Customer service management Customer services quality Quality management techniques Department stores Employees Motivation (psychology) Shopping Retailing Retail trade Customer relations Customer requirements...
