... and places the articles in context. Findings The findings indicate that that the soft skills development program based on critical reflection in the workplace does have the potential to promote changes in manager’s behavior. Originality/value The briefing saves busy executives, strategists...

... managers. It is therefore critical to identify core soft skills and ensure that training courses place significant emphasis on communication, interaction, and teamwork. Providers must also factor in the growing significance of technology for younger management recruits. Regular monitoring of programs...

...M.S Rao Purpose – Highlights the importance of top people in an organization having both hard and soft skills. Design/methodology/approach – Connects hard and soft skills with left and right-brain respectively. Distinguishes between book-smart and street-smart. Findings...