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The pressures on managers today are increasing and what was current yesterday may be quite different from the uncertainties of tomorrow. Top level leadership may be transient and organisational structures are changing but one element of constancy is probably that most people at work continue to report to a direct manager for task assignment, even if not within the traditional hierarchical patterns. Many managers seem not to be fully aware of the latent power of this human resource and of its potential for strengthening their own positions. Makes the point that the effectiveness of managers in achieving results can be improved significantly by building and developing a closer linkage with those people who actually do the work. Gives illustrative examples and suggests a funnel shape organisation.

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