Employee relations training for managers: Tackling the nuts & bolts issues

The Engineering Industry Training Board has just completed a two‐year study on employee relations training for managers. The six‐man project team which undertook the study was composed of industrial relations and personnel specialists and trainers. The team carried out investigations in over three hundred companies, a number of special studies and a survey of the current provision of employee relations training. Their final Report, which contains recommendations on the analysis of employee relations, the development of training materials and the training of trainers, has been accepted as a basis for action by the EITB. This is the first in a series of articles, setting out the findings, conclusions and some of the ideas for new initiatives in this area.