Operation Phoenix 13: A study of living and working in a technological society Available to Purchase

This article is about THE INFLUENCE OF THE JAPANESE MANAGEMENT REVOLUTION ON MANAGEMENT IN THE WEST. Over the past five years there has arisen a growing interest in the dramatic advance of the Japanese economy and a vast literature has grown up in this topic. This article is an attempt to extract from this literature the ideas and concepts which are relevant to managers and management trainers in the West and then to discover what lessons there are to be learnt. What I have done is to take this huge random mass of information and used it as case material in the preparation of some coherent theory and then presented it in some teachable and communicable form. The sources I have used, extending as they do over a five year period of research, are far too numerous to mention every one by name and I take this opportunity to acknowledge my debt to them.