A Primer on Determining the Cost Effectiveness of Training – Part 1

Increasingly, training professionals are being asked to justify whether training is a worthwhile investment. Discusses the need to justify training expenditures with documented benefits. Provides details, along with examples, on how to calculate the direct, indirect, and full costs of a training course or programme. Also describes the feasibility of linking training outcomes to organizational improvements and the selection of training outcomes (benefits) to be measured and quantified.