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Looks at the need for high performance working, outlines its characteristics and examines ways in which workforce development can be improved. Explains the history of workforce development, its growing importance and the current low level of understanding amongst UK organisations, proposing the formation of a new “sector learning highway” and outlining how it could work. Suggests that industry‐specified standards will increasingly become legal requirements and that a “licence to operate” will no longer be restricted to those working within the professions. Gives working examples to illustrate the points made and includes examples of sector information and advice currently available across a number of industries.

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