PERFORMANCE THROUGH PEOPLE: AN ICI/OPEN COLLEGE PROJECT

When the Open College was set up in 1987, ICI looked to the new institution as an extra resource to be used when relevant, within its approach to performance improvement. Experience with general presentation on open learning suggested the Open College was too focused on open learning as a “good thing”. Instead, the Open College and ICI developed an approach which started further back, by reviewing organisational performance and the extent to which this might be improved by training – and then if open learning was the appropriate route. The preparation and delivery of the new style presentation is detailed.