Issues

Mystery shopping through the lens of organizational justice

Marina Pashkina; Maria S. Plakhotnik
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The development of a competency model and its implementation in a power utility cooperative: an action research study

LeAnn Brown; Babu George; Candace Mehaffey-Kultgen
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Xennials: a microgeneration in the workplace

Melissa Kempf Taylor
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Synthesizing technical skill building framework for extended enterprises in emerging economies

Mohit Goswami
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Notes and news

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