Keywords: Interaction
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Journal Articles
Industrial and Commercial Training (2002) 34 (7): 272–277.
Published: 01 December 2002
... Instructors Technology Students Interaction Globalization has been recognized as a leading cause of the changing nature of business (Dugal and Roy, 2002). A primary force driving the globalization process has been gains in technology and most recently information technology. Consequently...
Journal Articles
Industrial and Commercial Training (1999) 31 (4)
Published: 01 July 1999
... Italy Customer care Interaction Efficiency Interactive training course delivers customer care to Italian Post Office Keywords Italy,Customer care, Interaction, Efficiency The Italian Post Office has trained 1,000 employees in customer care skills, in just 22 days, using...
Journal Articles
Industrial and Commercial Training (1999) 31 (3)
Published: 01 June 1999
... © MCB UP Limited 1999 --> Awards Entertainment Interaction Learning Training Awards for multimedia training solution Keywords Awards,Entertainment, Interaction, Learning, Training MindGym, the multimedia training solution from Melrose, is the first winner...
Journal Articles
Industrial and Commercial Training (1999) 31 (3): 120.
Published: 01 June 1999
... Employees Interaction Occupational health/safety Training Visual aids Training Sessions for Occupational Safety is published as a loose‐leaf binder containing a formidable 516 pages. The collection is designed to provide staff at all levels with a thorough grounding in the principles...
Journal Articles
Industrial and Commercial Training (1999) 31 (1)
Published: 01 February 1999
... Keywords CD-ROM, Hospitality, Interaction,Multimedia, Training © MCB UP Limited 1999 --> CD-ROM Hospitality Interaction Multimedia Training Customer care training for the hospitality industry Lexington Interactive Limited is a new company which has been formed...

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