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Purpose

This paper aims to provide a review of the most recent literature concerning document supply and related matters.

Design/methodology/approach

The approach is based on the reading of over 150 journals as well as monographs, reports and websites.

Findings

The ups and downs of document supply activity are noted this quarter. Clearly there is still great potential in the lending of returnables and for excellent services backed up by good marketing. The scholarly communication system comes under intense scrutiny in the literature. Technological change is perceived to be accelerating but the hybrid library will always be present. Open access continues to develop rapidly but its direction and potential continue to divide the profession. Increasing concerns continue to be expressed about the monopolistic implications of Google and there are some stout counter‐arguments. All now depends on the legal judgment to be made in the Autumn.

Originality/value

The paper is a useful source of information for librarians and others interested in document supply and related matters.

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