Issues

Editorial: Letter from the editor

Elisa Moncarz; Andrew Moreo
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Using Slutsky equation to find the hotel growth model in the destination life cycle: an empirical study in Myrtle Beach

Xuan V. Tran
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Just the tip: exploring the tipped restaurant employee perspective

Cortney Norris; Scott Taylor, Jr.; D. Christopher Taylor
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Adoption of service robots: exploring the emerging trends through the lens of bibliometric analysis

Kumar Madhan; Shameem Shagirbasha; Tanmaya Kumar Mishra; Juman Iqbal
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Perceptions and implications of implicit gender bias in the hotel sector in Aruba

Madhu S. Jadnanansing; Robin B. DiPietro; Mieke De Droog
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Applying means-end to hospitality hosts: a study of winery tasting rooms

Terry Lease; Marni Goldenberg; Matt Haberland; Sam Wallan
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Preparing for a future crisis: using DEA-based performance analysis to assess initial pandemic responses in the Taiwanese hotel industry

Yu-Hsiang (John) Huang; Bradley Meyer; Daniel Connolly; Troy Strader
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Pandemic-oriented customer mistreatment, service sabotage and service performance: a self-presentation perspective

Mehdi Khademi-Gerashi; Fatemeh Akhgari; Svenja Damberg; Fatemeh Moradi
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Understanding perceived value as important factors for the successful implementation of value co-creation at the dyadic level

Dora Yeboah
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Experiences and enjoyment of national parks: study of Nyerere National Park in Tanzania

Kezia Herman Mkwizu
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An application of choice-based conjoint analysis to measure willingness to pay for casino buffets

Tevfik Demirciftci; Amanda Belarmino; Carola Raab
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