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Article Type: Editorial From: International Journal of Bank Marketing, Volume 31, Issue 3.

Financial institutions have a central role in supporting societal development. In most countries, financial services firms contribute to a larger share of the gross domestic product, and advances in the financial services sector are often correlated with social and economic development. However, as evident in the current economic climate, the financial sector can also have considerable detrimental effects on socio-economic development, and in light of the financial crisis, regulations governing financial markets are under revision around the world. These regulatory changes often need to be guided by...

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