Earlycite

Research Article September 23 2026
Financial anxiety among Brazilian youth and the role of psychosocial and structural factors
Paulo Fernando Marschner; Matheus Goulart de Carvalho
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-12-2025-1001
View articletitled, Financial anxiety among Brazilian youth and the role of psychosocial and structural factors
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Research Article September 18 2026
When compliance culture fails to curb incivility: leadership mechanisms and organizational culture across key industries
René Arseneault
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-11-2025-0928
View articletitled, When compliance culture fails to curb incivility: leadership mechanisms and organizational culture across key industries
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Literature Review September 15 2026
Mobile financial services and the elderly: digitally financially inclusive or exclusive? Two decades of research bridging the great grey divide
Lee Yen Chaw; James Tat Beng Lim; Eugene Cheng-Xi Aw; Ai-Fen Lim; McXin Tee
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-09-2025-0733
View articletitled, Mobile financial services and the elderly: digitally financially inclusive or exclusive? Two decades of research bridging the great grey divide
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Extended Editorial September 8 2026
Financial literacy education to college students in the U.S.
Jing Jian Xiao
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-07-2026-0800
View articletitled, Financial literacy education to college students in the U.S.
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Research Article September 4 2026
Phygital transformation and employer branding in banking: insights from a longitudinal narrative analysis of integrated reports
Halit Keskin; Emel Esen
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-04-2026-0326
View articletitled, Phygital transformation and employer branding in banking: insights from a longitudinal narrative analysis of integrated reports
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Research Article September 3 2026
Financial innovation and bank stability: evidence from 91 emerging markets
Abdulazeez Y.H. Saif-Alyousfi
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-02-2025-0169
View articletitled, Financial innovation and bank stability: evidence from 91 emerging markets
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Research Article September 3 2026
Understanding the nature and effects of cognitive dissonance in demarketing contexts in the South African banking industry
Fiona Kigen; Marike Venter de Villiers
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-02-2025-0151
View articletitled, Understanding the nature and effects of cognitive dissonance in demarketing contexts in the South African banking industry
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Research Article August 28 2026
FinTech adoption and financial inclusion: an integrated model for rural Thailand
Nittaya Khwankaew; Christopher Gan; Linh Tu Ho
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-03-2026-0213
View articletitled, FinTech adoption and financial inclusion: an integrated model for rural Thailand
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Research Article August 27 2026
Drivers of user engagement with FinTech: a cross-country analysis in digitally mature markets
Angela C. Macedo; Diogo Almeida; Paulo Duarte
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-03-2026-0205
View articletitled, Drivers of user engagement with FinTech: a cross-country analysis in digitally mature markets
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Research Article August 26 2026
Built to last: the enduring nature of bank brand personality across a decade of change
Lucija Mihotić; Dubravka Sinčić; Berislav Žmuk
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-02-2026-0152
View articletitled, Built to last: the enduring nature of bank brand personality across a decade of change
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Research Article August 20 2026
A consumer response to sustainability gamification: a parallel mediation model in e-banking services
Birgul Medetoglu; Serhat Ata; Ilkin Yaran Ogel
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-09-2025-0717
View articletitled, A consumer response to sustainability gamification: a parallel mediation model in e-banking services
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Research Article August 20 2026
Racial/ethnic disparities in economic hardship: the role of financial capability
Rui Yao; Jing Jian Xiao
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-12-2025-0967
View articletitled, Racial/ethnic disparities in economic hardship: the role of financial capability
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Research Article August 19 2026
Planned behavior with saving and borrowing intentions – how do consumers make ends meet?
Kent Eriksson; Cecilia Hermansson; Malin Malmström; Mark Sanctuary; Hsu-Chi Weng
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-02-2025-0115
View articletitled, Planned behavior with saving and borrowing intentions – how do consumers make ends meet?
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Research Article August 19 2026
Financial anxiety as a pathway linking financial capability and financial well-being: a test of gender differences
Ravisha Chutani; Kimberly Watkins; John Grable; Kristy Archuleta
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-11-2025-0873
View articletitled, Financial anxiety as a pathway linking financial capability and financial well-being: a test of gender differences
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Research Article August 13 2026
Modelling the drivers of financial anxiety: a Bayesian network approach
Elvira Anna Graziano; Flaminia Musella; Gerardo Petroccione
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-09-2025-0722
View articletitled, Modelling the drivers of financial anxiety: a Bayesian network approach
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Research Article August 6 2026
Australian women's financial self-efficacy in a digital financial world
Bronwyn Bruce; Foula Zografina Kopanidis
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0787
View articletitled, Australian women's financial self-efficacy in a digital financial world
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Research Article August 6 2026
Investigating consumer AI adoption in the banking sector: a cross-context meta-analysis of key determinants
Tareq Rasul; Fernando de Oliveira Santini; Claudio Hoffmann Sampaio; Wagner Junior Ladeira; Luciana da Silva Rocha; Syed Hasan Jafar
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-05-2025-0390
View articletitled, Investigating consumer AI adoption in the banking sector: a cross-context meta-analysis of key determinants
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Research Article July 28 2026
Sustainable investment intention of Generation Z business students in Italy: the effects of climate risk, greenwashing perception and personality traits
Helen Chiappini; Raja Nabeel-Ud-Din Jalal; Gianfranco Antonio Vento
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-07-2025-0570
View articletitled, Sustainable investment intention of Generation Z business students in Italy: the effects of climate risk, greenwashing perception and personality traits
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Research Article July 24 2026
Algorithmic opaqueness to financial disengagement: buffering role of community well-being in AI anxiety and perceived redlining across rural regions in the Global North
Subhajit Pahari; Michael Oyedele Oyenuga; Munmun Patra; Abhijit Roy; Park Thaichon
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0850
View articletitled, Algorithmic opaqueness to financial disengagement: buffering role of community well-being in AI anxiety and perceived redlining across rural regions in the Global North
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Literature Review July 15 2026
Artificial intelligence and bias in banking and financial services: a comprehensive review and future research agenda
Nina Krey; Gaia Rancati; Jasmine Parajuli; Rajesh V. Srivastava
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0851
View articletitled, Artificial intelligence and bias in banking and financial services: a comprehensive review and future research agenda
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Research Article July 15 2026
Identifying configuration paths for CEO narcissism to greenwashing in integrated reports: a comparison of banking and non-banking sectors
Ali E. Akgün; Halit Keski̇n; Emel Esen; Abdullah Kürşat Merter; Yavuz Selim Balcioglu
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-05-2025-0360
View articletitled, Identifying configuration paths for CEO narcissism to greenwashing in integrated reports: a comparison of banking and non-banking sectors
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Research Article July 14 2026
Financial knowledge and financial fraud vulnerability: the moderating role of living alone
Haekjin Lee; Su-Jung Nam
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-07-2025-0535
View articletitled, Financial knowledge and financial fraud vulnerability: the moderating role of living alone
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Research Article July 7 2026
Financial literacy and fairness-based trust in banks: evidence from US households
Solomon Wang; Kent Royalty; Paola Mattar
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-01-2026-0061
View articletitled, Financial literacy and fairness-based trust in banks: evidence from US households
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Research Article July 6 2026
Nice to have or must have? Assessing necessary and sufficient conditions for customer loyalty in electronic banking
Marcin Suder; Belem Barbosa; Karolina Jakóbik; Tomasz Wójtowicz
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-08-2025-0664
View articletitled, Nice to have or must have? Assessing necessary and sufficient conditions for customer loyalty in electronic banking
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Research Article July 6 2026
Introducing the cognitive-emotional technology acceptance model (CETAM): preliminary evidence from banking chatbot users
Julio Ricardo Villacrés-Roca; Giulio Marchena-Sekli
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-11-2025-0937
View articletitled, Introducing the cognitive-emotional technology acceptance model (CETAM): preliminary evidence from banking chatbot users
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Research Article July 6 2026
From media exposure to trading behavior: evidence from social media, traditional media and investor knowledge
Xiaoyuan Sun; Swarn Chatterjee
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-01-2026-0001
View articletitled, From media exposure to trading behavior: evidence from social media, traditional media and investor knowledge
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Research Article June 30 2026
Compound algorithmic vulnerability: a transformative service perspective on AI mediated financial services
Moayad Moharrak; Emmanuel Mogaji
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0816
View articletitled, Compound algorithmic vulnerability: a transformative service perspective on AI mediated financial services
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Research Article June 29 2026
A macromarketing analysis of algorithmic capitalism: the nexus of AI credit scoring and consumer emotion
Mathieu Lajante; Jenna Jacobson; Mariam Hamam
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0849
View articletitled, A macromarketing analysis of algorithmic capitalism: the nexus of AI credit scoring and consumer emotion
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Research Article June 29 2026
Hybrid household finance: the use of formal and informal financial instruments in South Africa’s emerging middle class
James Lappeman; Matthew Nordoff; Andrew Daly; Priviledge Cheteni
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-11-2025-0959
View articletitled, Hybrid household finance: the use of formal and informal financial instruments in South Africa’s emerging middle class
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Research Article June 26 2026
From perception to loss: a two-phase approach to understanding financial fraud
Kyoung Tae Kim; Jonghee Lee; Sunwoo Tessa Lee
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0852
View articletitled, From perception to loss: a two-phase approach to understanding financial fraud
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Research Article June 24 2026
Social comparison, financial anxiety and financial satisfaction: the impact of what we know and how we feel
Yu Zhang
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-07-2025-0503
View articletitled, Social comparison, financial anxiety and financial satisfaction: the impact of what we know and how we feel
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Research Article June 19 2026
Authentic corporate social responsibility, emotional brand attachment, and customer citizenship behavior: a model for strengthening customer relationships in banking
Youssef Chetioui; Maria Irene Prete; Alessandra Tafuro
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-11-2024-0693
View articletitled, Authentic corporate social responsibility, emotional brand attachment, and customer citizenship behavior: a model for strengthening customer relationships in banking
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Research Article June 11 2026
Bridging the intention–behavior gap: a longitudinal study of the effects of customer satisfaction and self-efficacy enhancement when switching banks
Øystein Bortne; Kolbjørn Kallesten Brønnick; Jone Bjornestad; Mads Nordmo Arnestad; Tore Tjora
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-06-2025-0463
View articletitled, Bridging the intention–behavior gap: a longitudinal study of the effects of customer satisfaction and self-efficacy enhancement when switching banks
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Research Article June 4 2026
From conversation to insight: competitive learning and generative AI for customer experience extraction in the financial sector
José-de-Jesús Rocha-Salazar; Jatinder-Jit Singh; María-Jesús Segovia-Vargas
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0815
View articletitled, From conversation to insight: competitive learning and generative AI for customer experience extraction in the financial sector
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Research Article June 3 2026
Understanding Indian retail investors' intention to adopt ESG investment via fintech: an extended TPB approach combining PLS-SEM and NCA
Maroof Ahmad Mir; Anubhuti Dwivedi
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-07-2025-0543
View articletitled, Understanding Indian retail investors' intention to adopt ESG investment via fintech: an extended TPB approach combining PLS-SEM and NCA
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Research Article May 28 2026
Who uses non-bank credit cards? Evidence from Chilean households and insights for financial inclusion and retail credit strategies
Jairo Stefano Dote Pardo
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0829
View articletitled, Who uses non-bank credit cards? Evidence from Chilean households and insights for financial inclusion and retail credit strategies
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Research Article May 28 2026
How QR-based mobile payments reshape consumer spending toward low-value discretionary purchases: evidence from South Korea
Youngchan Hwang; Jaeho Myeong
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0840
View articletitled, How QR-based mobile payments reshape consumer spending toward low-value discretionary purchases: evidence from South Korea
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Research Article May 25 2026
Understanding personal loan repayment intention among working adults in Malaysia: an exploratory study
Kalaiarasi Danabalan; Aisyah Abdul-Rahman; Siti Ngayesah Ab Hamid; Syajarul Imna Mohd Amin
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-11-2025-0877
View articletitled, Understanding personal loan repayment intention among working adults in Malaysia: an exploratory study
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Research Article May 14 2026
Bank versus credit union service quality: What has changed in the last 25 years?
Anthony Allred; Skyler King
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-11-2025-0872
View articletitled, Bank versus credit union service quality: What has changed in the last 25 years?
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Research Article May 8 2026
Developing human-centred design capability in financial organisations
Ion Iriarte; Iker Legarda; Maya Hoveskog; Laura Wright; Paula Sanchez
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0775
View articletitled, Developing human-centred design capability in financial organisations
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Literature Review March 12 2026
Natural language processing in bank marketing: a systematic review and strategic gap analysis
Christopher Gerling; Stefan Lessmann
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-02-2025-0122
View articletitled, Natural language processing in bank marketing: a systematic review and strategic gap analysis
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Research Article March 4 2026
More than words: valuation of words for stock price by using the combination of natural language processing, time-series panel and gradient boosting
Wookjae Heo; Yeonseo Jo; Keewon Moon
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-08-2025-0584
View articletitled, More than words: valuation of words for stock price by using the combination of natural language processing, time-series panel and gradient boosting
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Research Article February 27 2026
Can artificial intelligence enhance service quality?: Evidence from US financial services
Jiyoon An
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-04-2025-0300
View articletitled, Can artificial intelligence enhance service quality?: Evidence from US financial services
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Research Article February 17 2026
Examining the ESG of banks. The integrated reporting perspective
Andrea Appolloni; Giuseppe Scandurra; Antonio Thomas
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-07-2025-0494
View articletitled, Examining the ESG of banks. The integrated reporting perspective
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