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Research Article May 8 2026
Developing human-centred design capability in financial organisations
Ion Iriarte; Iker Legarda; Maya Hoveskog; Laura Wright; Paula Sanchez
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0775
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Research Article May 8 2026
Toward a secure retirement: personalized projections, financial education, and light nudging
Alex Yue Feng Zhu
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-09-2025-0739
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Research Article May 8 2026
Reclaiming trust: examining the effect of SEC marketing rule on investment advisers and firms' practices
Pengyu Qian; Donald Lacombe; Christopher Browning
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-08-2025-0655
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Research Article May 6 2026
Gendered language and the domain-specific gender gaps in financial market participation
Andrzej Cwynar; Piotr Bialowolski; Tomasz Potocki; Marek Cierpiał-Wolan
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-06-2025-0418
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Research Article May 6 2026
Debt aversion: causes and implications in younger adults
Elizabeth Sheedy; Vincent McGrath; Hieu Nguyen
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-08-2025-0583
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Research Article May 5 2026
Buy now, struggle later? Generational differences in BNPL use and household financial behaviors
Richmond Essieku; Prince Bosompim
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-05-2025-0370
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Research Article April 24 2026
Investigating factors affecting consumer adoption of mobile banking: empirical evidence from Afghanistan
Sayed Fatah Sadat; Abdul Hadi Sultani; Gökhan Seçme
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-09-2025-0737
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Literature Review April 14 2026
Exploring the intellectual landscape of ROSCAs: a fifty-year bibliometric review
Muhammad Bilal Zafar
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-06-2025-0486
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Research Article April 13 2026
Consumer digital financial literacy and purposive credit card behavior
Guohai Jiang; Fuzhong Chen; Jing Jian Xiao
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-04-2025-0321
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Research Article April 10 2026
Financial capability factors, emotion regulation, and financial information source
Lu Fan
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-03-2025-0199
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Research Article April 7 2026
Identifying the link between bank’s customer satisfaction scores and switching rates
John G. Dawes
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-11-2025-0911
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Research Article March 31 2026
Trust (or not) the bot? Understanding recommendation adoption and stickiness to the robo-advisor
Chuixin Wang; Eugene Cheng-Xi Aw
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-06-2025-0420
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Research Article March 24 2026
Navigating crypto markets: financial literacy, behavior and information channels
Juan Rafael Ruiz
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-04-2025-0285
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Research Article March 20 2026
The effect of reactance on satisfaction of banking consumers: a comparison between free choice checking accounts and mandatory checking accounts
Joana Cardoso; Júlio Araujo Carneiro da Cunha; Evandro Luiz Lopes; Eduardo Mesquita
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-07-2025-0529
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Research Article March 18 2026
Cybersecurity disclosures and bank credit risk exposure
Joseph Opuni-Frimpong
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-03-2025-0192
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Literature Review March 12 2026
Natural language processing in bank marketing: a systematic review and strategic gap analysis
Christopher Gerling; Stefan Lessmann
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-02-2025-0122
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Research Article March 11 2026
Conversations, return horizons, and the stock market participation puzzle
Puneet Arora; Gaurav Dhamija; Durga Nagori
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-07-2025-0492
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Retraction Notice March 9 2026
Retraction notice: Innovation adoption across self-service banking technologies in India
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-02-2026-0163
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Research Article March 4 2026
More than words: valuation of words for stock price by using the combination of natural language processing, time-series panel and gradient boosting
Wookjae Heo; Yeonseo Jo; Keewon Moon
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-08-2025-0584
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Research Article February 27 2026
Can artificial intelligence enhance service quality?: Evidence from US financial services
Jiyoon An
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-04-2025-0300
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Research Article February 20 2026
Insurance chatbot adoption and continued usage in emerging markets: impact of human-agent access
Shweta Pandey; Deepak Chawla; Sandeep Puri
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-03-2025-0225
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Research Article February 20 2026
Determinants of continuance intention to use fintechs in the Brazilian context: an expectation factors perspective
Maurício Bergmann; Antônio Carlos Gastaud Maçada; Marisa Analía Sánchez; Mauricius Munhoz de Medeiros
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-08-2025-0606
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Research Article February 20 2026
Measuring the impact of US regulatory sanctions on banks: an eWOM based analysis of relative market sentiment
Bijal Dodwani; John Sebastian Pereira; Rahul Chawdhary; Mohamed Nurullah
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-08-2025-0582
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Research Article February 17 2026
Examining the ESG of banks. The integrated reporting perspective
Andrea Appolloni; Giuseppe Scandurra; Antonio Thomas
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-07-2025-0494
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Research Article February 17 2026
From health to wealth: the impact of surviving a health crisis on individuals’ cryptocurrency investment
Pengcheng Wang; Yanyan Shang; Zefeng Bai
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-04-2025-0261
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Research Article February 12 2026
Sustainable funds acceptance by private banking customers: the role of the narrative and the banker's customer orientation
Ana Jurado; Javier Morales Mediano; M. Eugenia Fabra
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-05-2025-0397
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Research Article February 9 2026
Mapping meta-analytic insights in banking research: thematic clusters, heterogeneity and research agendas
Wagner Junior Ladeira; Fernando de Oliveira Santini; Syed Hasan Jafar
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-04-2025-0336
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Research Article January 23 2026
Deepening the mediating role of financial literacy and the cyclic effects in Paytech adoption in Jordan
Ana Irimia-Diéguez; Samah Ibrahim Jarbou; Manuela Prieto-Rodríguez; Dhia Qasim
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-01-2025-0047
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Research Article January 16 2026
Enhancing financial self-efficacy through financial literacy: leveraging financial education mandates as an instrument variable to examine causal pathways
Thomas Korankye; Ichchha Pandey; Ferdous Ahmmed
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-06-2025-0411
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Research Article January 13 2026
Italian household debt: leveraging financial knowledge and digital skills to increase financial inclusion
Maria Cristina Arcuri; Beatrice Ronchini; Gino Gandolfi
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-04-2025-0294
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Research Article January 12 2026
The dark side of retail investors' green activism: evidence from corporate greenwashing
Tao Hu; Li Zhao; Yongjian Huang; Han Yan; Xinyu Chen
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-04-2025-0280
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Research Article January 6 2026
Unveiling the co-holding puzzle: insights from two decades of Canadian household data
Khan Islam; Julien Picault
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-10-2025-0781
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Research Article January 2 2026
Assessing the role of psychology, cognitive attribute and opportunity in determining retirement planning behaviour
Shaista Wasiuzzaman; Syahirah Basheer; Gowrie Vinayan
International Journal of Bank Marketing (2026) https://doi.org/10.1108/IJBM-09-2025-0691
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Research Article December 15 2025
AI-induced privacy concerns: examining the moderating effect of AI fear on customer data sharing
Celso Augusto de Matos; Simoni F. Rohden; Ana Barbara Lourenço Azevedo
International Journal of Bank Marketing (2025) https://doi.org/10.1108/IJBM-05-2025-0403
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Research Article December 12 2025
Financial well-being and credit behavior in Mexico
Juan-Felipe Hernandez-Zuluaga; Osvaldo García Mata; Juan David Ospina Arango; Santiago Medina Hurtado; Germán Alonso Patiño Hurtado
International Journal of Bank Marketing (2025) https://doi.org/10.1108/IJBM-02-2025-0139
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Research Article December 12 2025
Determinants of working women's financial behaviour: an Indian study
Priya Gupta; Mamta Aggarwal; Meera Bamba
International Journal of Bank Marketing (2025) https://doi.org/10.1108/IJBM-03-2025-0188
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Research Article December 5 2025
From clicks to profits: how internet banking adoption drives Swedish bank profitability across different age groups
Kave Edin; Soleiman Mohammadi Limaei; Darush Yazdanfar
International Journal of Bank Marketing (2025) https://doi.org/10.1108/IJBM-03-2025-0208
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Research Article December 4 2025
Optimistic and pessimistic biases on intention to use open banking: the effects of mating cues
Wagner Junior Ladeira; Syed Hasan Jafar; Shakeb Akhtar; Fernando de Oliveira Santini; Sabrina Ilha Dissiuta
International Journal of Bank Marketing (2025) https://doi.org/10.1108/IJBM-03-2025-0239
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Research Article November 28 2025
Tensions in AI-driven digital servitization in the banking industry: a socio-technical view
Nirosha Nilmini Sathiskumar; Poul Houman Andersen
International Journal of Bank Marketing (2025) https://doi.org/10.1108/IJBM-05-2025-0353
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Research Article November 28 2025
Financial knowledge and financial behavior: evidence from five Latin American countries before and during the COVID-19 pandemic
Juan S. Sandoval; María Antonieta Collazos-Ortiz; Julio Sarmiento-Sabogal; Edgardo Cayon-Fallon
International Journal of Bank Marketing (2025) https://doi.org/10.1108/IJBM-09-2024-0567
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Research Article November 28 2025
Open banking boost and brake: an extended technology acceptance model
Alberto Burchi; Gianna Figà-Talamanca; Paola Musile Tanzi
International Journal of Bank Marketing (2025) https://doi.org/10.1108/IJBM-03-2024-0161
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Research Article November 18 2025
The triad of finance: understanding financial knowledge, advice-seeking and financial planning horizons
Kyoung Tae Kim; Jihyung Han; Hyejin Cho
International Journal of Bank Marketing (2025) https://doi.org/10.1108/IJBM-01-2025-0033
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