Eugene Cheng-Xi Aw
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Journal Articles

Trust (or not) the bot? Understanding recommendation adoption and stickiness to the robo-advisor

Chuixin Wang, Eugene Cheng-Xi Aw
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing 1–22.
https://doi.org/10.1108/IJBM-06-2025-0420
Published: 31 March 2026
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Journal Articles

Willingness to disclose information in mobile banking apps: how to tackle privacy concerns?

Dan Luo, Xiewen Ni, Eugene Cheng-Xi Aw, Garry Wei-Han Tan
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (2025) 43 (3): 665–682.
https://doi.org/10.1108/IJBM-01-2024-0001
Published: 28 November 2024
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Journal Articles

Click to contribute: understanding donation behaviour and well-being in donation-based crowdfunding mobile apps

Eugene Cheng-Xi Aw, Sujo Thomas, Ritesh Patel, Viral Bhatt, Tat-Huei Cham
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (2024) 42 (7): 1835–1866.
https://doi.org/10.1108/IJBM-11-2023-0635
Published: 19 July 2024
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Journal Articles

Banking in the metaverse: a new frontier for financial institutions

Keng-Boon Ooi, Garry Wei-Han Tan, Eugene Cheng-Xi Aw, Tat-Huei Cham, Yogesh K. Dwivedi, Rohita Dwivedi, Laurie Hughes, Arpan Kumar Kar, Xiu-Ming Loh, Emmanuel Mogaji, Ian Phau, Anshuman Sharma
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (2023) 41 (7): 1829–1846.
https://doi.org/10.1108/IJBM-03-2023-0168
Published: 25 September 2023
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Journal Articles

How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis

Tri-Quan Dang, Garry Wei-Han Tan, Eugene Cheng-Xi Aw, Keng-Boon Ooi, Bhimaraya Metri, Yogesh K. Dwivedi
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (2023) 41 (6): 1177–1206.
https://doi.org/10.1108/IJBM-05-2022-0202
Published: 23 May 2023
View article titled, How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis
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Journal Articles

Counteracting dark sides of robo-advisors: justice, privacy and intrusion considerations

Eugene Cheng-Xi Aw, Lai-Ying Leong, Jun-Jie Hew, Nripendra P. Rana, Teck Ming Tan, Teck-Weng Jee
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (2024) 42 (1): 133–151.
https://doi.org/10.1108/IJBM-10-2022-0439
Published: 03 April 2023
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