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Journal
State-of-the-art research on marketing issues related to a range of financial services providers from banks and insurers to financial advisors and credit providers.
Journal Articles
International Journal of Bank Marketing 1–30.
Published: 24 July 2026
Images
in Algorithmic opaqueness to financial disengagement: buffering role of community well-being in AI anxiety and perceived redlining across rural regions in the Global North
> International Journal of Bank Marketing
Published: 24 July 2026
Figure 1 Word cloud based on interview quotes An illustration of a word cloud based on interview quotes. The word cloud contains various words related to digital fairness, bias, and human impact. Prominent words include digital, fairness, bias, human, credit, algorithm, transparency, decision,... More about this image found in Word cloud based on interview quotes An illustration of a word cloud bas...
Images
in Algorithmic opaqueness to financial disengagement: buffering role of community well-being in AI anxiety and perceived redlining across rural regions in the Global North
> International Journal of Bank Marketing
Published: 24 July 2026
Figure 2 Conceptual framework A diagram of a conceptual framework. The diagram illustrates a conceptual framework divided into three main sections: Stimulus, Organism, and Responses. The Stimulus section includes Algorithmic Opacity and Inadequate AI Governance. The Organism section features P... More about this image found in Conceptual framework A diagram of a conceptual framework. The diagram i...
Images
in Algorithmic opaqueness to financial disengagement: buffering role of community well-being in AI anxiety and perceived redlining across rural regions in the Global North
> International Journal of Bank Marketing
Published: 24 July 2026
Figure 3 Hypothesis result. Source: Authors A diagram of hypothesis results showing relationships between variables. The diagram illustrates the relationships between algorithmic opacity, inadequate AI governance, perceived digital redlining, financial anxiety, erosion of trust, and withdrawal... More about this image found in Hypothesis result. Source: Authors A diagram of hypothesis results showi...
Images
in Algorithmic opaqueness to financial disengagement: buffering role of community well-being in AI anxiety and perceived redlining across rural regions in the Global North
> International Journal of Bank Marketing
Published: 24 July 2026
Figure 4 Moderating effect of CWEP. Note: CWEP dampens the positive relationship between PRDL and ERTS A line graph showing the relationship between PRDL and ERTS, moderated by CWEP. A line graph showing ERTS (1–5) against PRDL (Low to High), moderated by CWEP. Both the Low CWEP and High CWEP ... More about this image found in Moderating effect of CWEP. Note: CWEP dampens the positive relationship bet...
Journal Articles
International Journal of Bank Marketing 1–28.
Published: 15 July 2026
Includes: Supplementary data
Images
in Identifying configuration paths for CEO narcissism to greenwashing in integrated reports: a comparison of banking and non-banking sectors
> International Journal of Bank Marketing
Published: 15 July 2026
Figure 1 TNI change of CEOs (2020–2023) A line graph showing the Total Narcissism Index (TNI) of CEOs from 2020 to 2023. A line graph titled CEO TNI shows the Total Narcissism Index (TNI) on the vertical axis ranging from 0.0 to 1.0 and the year on the horizontal axis from 2020 to 2023. The gr... More about this image found in TNI change of CEOs (2020–2023) A line graph showing the Total Narcissism...
Images
in Identifying configuration paths for CEO narcissism to greenwashing in integrated reports: a comparison of banking and non-banking sectors
> International Journal of Bank Marketing
Published: 15 July 2026
Figure 2 Annual trends in the CEO narcissism index dimension between 2020 and 2023 A line graph showing annual trends in CEO narcissism index dimensions from 2020 to 2023. A line graph showing annual trends in CEO narcissism index dimensions from 2020 to 2023. The x-axis represents the years 2... More about this image found in Annual trends in the CEO narcissism index dimension between 2020 and 2023 ...
Journal Articles
International Journal of Bank Marketing 1–39.
Published: 15 July 2026
Images
in Artificial intelligence and bias in banking and financial services: a comprehensive review and future research agenda
> International Journal of Bank Marketing
Published: 15 July 2026
Figure 1 Algorithm-driven design and potential biases pipeline. Source(s): Created by authors A flowchart illustrating the stages of an algorithm-driven design process and potential biases at each stage. A flowchart illustrating the stages of an algorithm-driven design process and potential ... More about this image found in Algorithm-driven design and potential biases pipeline. Source(s): Created...
Images
in Artificial intelligence and bias in banking and financial services: a comprehensive review and future research agenda
> International Journal of Bank Marketing
Published: 15 July 2026
Figure 2 Overview of publication selection process. Source(s): Created by authors Flowchart of publication selection process. Flowchart illustrating the stages of publication selection process. The process begins with identifying articles from Scopus and Web of Science databases using a spec... More about this image found in Overview of publication selection process. Source(s): Created by authors ...
Images
in Artificial intelligence and bias in banking and financial services: a comprehensive review and future research agenda
> International Journal of Bank Marketing
Published: 15 July 2026
Figure 3 Publications and citations per year. Notes : Solid lines indicate the total number of citations per year, while bars indicate the total number of publications per year. Source(s): Created by authors A line graph showing total publications and total citations per year from 2011 to 20... More about this image found in Publications and citations per year. Notes : Solid lines indicate the tota...
Images
in Artificial intelligence and bias in banking and financial services: a comprehensive review and future research agenda
> International Journal of Bank Marketing
Published: 15 July 2026
Figure 4 Keyword co-occurrence of the top 50 keywords. Source(s): Author’s own creation using VOSviewer A diagram representing the keyword co-occurrence of the top 50 keywords related to machine learning, AI, and associated topics. A network diagram illustrating the co-occurrence of the top ... More about this image found in Keyword co-occurrence of the top 50 keywords. Source(s): Author’s own cre...
Images
in Artificial intelligence and bias in banking and financial services: a comprehensive review and future research agenda
> International Journal of Bank Marketing
Published: 15 July 2026
Figure 5 Keyword co-occurrence by citation of the top 50 keywords. Source(s): Author’s own creation using VOSviewer A diagram representing the co-occurrence of keywords by citation, highlighting the relationships between various terms related to machine learning, AI, and finance. A diagram o... More about this image found in Keyword co-occurrence by citation of the top 50 keywords. Source(s): Auth...
Images
in Artificial intelligence and bias in banking and financial services: a comprehensive review and future research agenda
> International Journal of Bank Marketing
Published: 15 July 2026
Figure 6 Temporal mapping of the top 50 keywords. Source(s): Author’s own creation using VOSviewer A network diagram of keywords related to machine learning and AI. A network diagram illustrating the relationships between the top 50 keywords related to machine learning and AI. The central no... More about this image found in Temporal mapping of the top 50 keywords. Source(s): Author’s own creation...
Images
in Artificial intelligence and bias in banking and financial services: a comprehensive review and future research agenda
> International Journal of Bank Marketing
Published: 15 July 2026
Figure 7 Summary of quantitative variables. Source (s): Created by authors A diagram illustrating the relationships between various factors affecting outcomes in a financial context. A diagram illustrating the relationships between various factors affecting outcomes in a financial context. Th... More about this image found in Summary of quantitative variables. Source (s): Created by authors A dia...
Journal Articles
International Journal of Bank Marketing 1–19.
Published: 14 July 2026
Images
in Financial knowledge and financial fraud vulnerability: the moderating role of living alone
> International Journal of Bank Marketing
Published: 14 July 2026
Figure 1 Moderating effect of living alone on the relationship between financial knowledge and. Note: Simple slopes were estimated from the full interaction model including all control variables and were not based on separate subgroup regressions. Source: Authors' own work A line graph showing ... More about this image found in Moderating effect of living alone on the relationship between financial kno...
Journal Articles
International Journal of Bank Marketing 1–19.
Published: 07 July 2026














