...Leonardo Leão Duarte; Goncalo Baptista Purpose The financial sector is undergoing a significant path transformation due to the convergence of technological advancements and the ever-increasing importance of financial services. This trend has led to the adoption of disruptive technologies...

... chatbots in alignment with Saudi Vision 2030, contributing to global trends in AI adoption. © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Several studies extended DeLone and McLean’s Information Systems Success (D&M ISS) model, focusing...

...Phoebe Wong; Wilson K.S. Leung; Markus Vanharanta; Calvin Wan Purpose Consumer adoption of decentralized blockchain solutions, such as decentralized finance (DeFi) applications, has demonstrated considerable technological promise. However, to benefit from DeFi applications, consumers must purchase...

...Eloy Gil-Cordero; Pablo Ledesma-Chaves; Rocío Arteaga Sánchez; Ari Melo Mariano Purpose The aim of this study is to examine the behavioral intention (BI) to adopt the Coinbase Wallet by Spanish users. Design/methodology/approach A survey was administered to individuals residing in Spain...

... mode to avoid any physical contact considering the COVID-19 situation. The respondents were adopters of mobile payment services. The scope of the study is the COVID-19 context or related chronic diseases context where major preventive mechanisms such as social distancing and avoidance of physical...

... the main determinants of mobile payment use intention and proposes a model of mobile payment adoption, integrating mindfulness as a major factor. Design/methodology/approach Data for the study were collected through an online survey of a representative sample of 414 users in the United States and 380...

..., building on the technology acceptance model (TAM) and unified theory of acceptance and use of technology (UTAUT) and other relevant research on factors, which influence technology adoption. A synthesis of review of literature on factors influencing technology adoption besides two focus group discussions...

...Abdullah M. Baabdullah; Ali A. Alalwan; Nripendra P. Rana; Pushp Patil; Yogesh K. Dwivedi Purpose The purpose of this paper is to identify and examine the most important factors that could predict the Saudi customer’s continued intention towards adoption of mobile banking. Design/methodology...

...Michael Humbani; Melanie Wiese Purpose The purpose of this paper is to develop and test an integrated model of the modified technology readiness index (TRI) with the extended expectation-confirmation model, in the context of information technology (E-ECM-IT) to explain the adoption...

...Sindhu Singh; R.K. Srivastava Purpose The purpose of this paper is to identify factors influencing the adoption of mobile banking in India and develop and empirically validate a model explaining the behavioural intention to use mobile banking in the Indian banking sector. Design/methodology...

...Javier A. Sánchez-Torres; Francisco-Javier Arroyo Canada; Alexander Varon Sandoval; James-Ariel Sánchez Alzate Purpose The purpose of this paper is to examine the adoption of e-banking in Colombia, including a comprehensive analysis of consumer trust in this type of transaction and of the impact...

...Maruf Gbadebo Salimon; Rushami Zien Bin Yusoff; Sany Sanuri Mohd Mokhtar Purpose The purpose of this paper is to examine the combined roles that perceived usefulness (PU), perceived ease of use, perceived security and hedonic motivation play on the adoption of e-banking. It also aims to determine...

...Vaibhav Mishra; Vrijendra Singh Purpose – The purpose of this paper is to examine the important criteria responsible for the adoption of different electronic banking channel (EBC) alternatives in Indian perspective. It also evaluates the intensity of the various criteria, namely demographics...