... Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Virtual bank Trust Adoption intention Hong Kong UOW College Hong Kong IGR-LWK Funding: This project was funded by UOW College Hong Kong (grant no. IGR-LWK). Hong Kong is one of the most...

...Pilar Carbonell; Ana Isabel Rodriguez Escudero Purpose This study aims to advance understanding of mobile money adoption by examining the similarities and differences between the drivers of adoption intention and actual usage. It also seeks to address critical gaps in the literature by focusing...

... literature lacks research on the use of AI-based constructs to explore users' mobile banking app adoption intentions. To fill this gap, based on stimulus-organism-response (SOR) theory, two AI feature constructs as stimuli are considered, namely, perceived intelligence and anthropomorphism. This study...

... on consumer's adoption intention and continuance intention, respectively. Practical implications Internet-only banks must reduce the security risks for consumers and increase their trust. In addition, to facilitate the adoption of nonadopters, focus should be on securing a critical mass; on the other hand...

.... However, the influence of consumers’ appraisal of debit and credit cards usage and using m-payment on the adoption intention of m-payment is unclear. Using the protection motivation theory, the purpose of this paper is to explore the effect of risk appraisal of using debit or credit cards and coping...