... community bank and a small convenience, cross-sectional data sample. Social implications Community-oriented financial institutions should centre investment decisions on community need and citizen preferences ensuring investments made deliver the greatest societal benefit and community support...

...Ram N. Acharya; Albert Kagan; Srinivasa Rao Lingam Purpose The purpose of this paper is to examine the impact of online banking intensity on the financial performance of community banks. Design/methodology/approach This study estimates online banking intensity and bank performance indices...