... to a conventional bank. Below is a description of each of the independent variables considered in this study. Perceptions Selection Banks Quantitative techniques Customer behaviour Customer profiling Q1. What are the factors that cause Lebanese clients to prefer patronizing an Islamic...

... with a general discussion and some final remarks. © MCB UP Limited 2003 Cluster analysis Marketing policy Database marketing Customer profiling Financial institutions As with financial institutions in other developed countries, most of the main financial institutions in Spain have...

... consumers to develop a degree of experience with certain services (Sundaram and Webster, 1999). Banking industry Service quality Market orientation Customer profiling Empirical study Greece Over the last ten years or so, a great deal of research attention has been attracted to the field...

... the usefulness of a select number of services in a similar manner for both domestic and foreign banks. Suggests lessons that banks may learn from the results. © MCB UP Limited 1992 Banks Customer profiling Customer Satisfaction Customer surveys Hong Kong BANK AND PRODUCT SELECTION: HONG KONG 3...