Keywords: Customer requirements
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Journal Articles
International Journal of Bank Marketing (2003) 21 (3): 147–163.
Published: 01 June 2003
... response/purchase channels to fulfil different needs. © MCB UP Limited 2003 Financial services Direct marketing Customer requirements Consumer attitudes Although direct marketing techniques have been around for a long time, it is only recently that banks have begun to utilise...
Journal Articles
International Journal of Bank Marketing (1999) 17 (3): 135–151.
Published: 01 June 1999
... product. Banking Customer requirements Customer satisfaction Islam Jordan Services marketing The Islamic banking system has gained momentum worldwide. There are now 180 Islamic banks and financial institutions operating in Asia, Africa, Europe and the USA with more than 8,000 branches...
Journal Articles
International Journal of Bank Marketing (1998) 16 (6): 253–263.
Published: 01 November 1998
... in selecting a bank[ 2 ]. Australia Banking Business‐to‐business marketing Customer requirements Services marketing Australian banking has undergone considerable change since the Campbell Committee (1981) recommended that the banking system be deregulated. The removal of interest rate controls...
Journal Articles
International Journal of Bank Marketing (1996) 14 (6): 12–22.
Published: 01 November 1996
... strategies. In the very broadest terms these four strategies are: © MCB UP Limited 1996 Banking Customer requirements Functional flexibility Positioning Sweden Banks are in the process of moving into a more competitive financial atmosphere, with a wide variety of financial products...

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