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Keywords: E-commerce
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Journal Articles
E-banking in Colombia: factors favouring its acceptance, online trust and government support
Available to PurchaseJavier A. Sánchez-Torres, Francisco-Javier Arroyo Canada, Alexander Varon Sandoval, James-Ariel Sánchez Alzate
International Journal of Bank Marketing (2018) 36 (1): 170–183.
Published: 05 February 2018
... of the current government policy to promote e-commerce. Design/methodology/approach An empirical investigation based on the UTAUT2 model collected data from throughout the country to develop 600 online questionnaires. Findings The proposed model was validated in that the factors hypothesised to build...
Journal Articles
Role of mobile banking servicescape on customer attitude and engagement: An empirical investigation in India
Available to Purchase
International Journal of Bank Marketing (2017) 35 (7): 1115–1132.
Published: 02 October 2017
... Information Management , Vol. 9 No. 3 , pp. 1 - 4 . Table AI Marketing India Engagement Consumer attitudes E-commerce Mobile banking Servicescape As part of the electronic banking strategy, the importance of managing mobile banking (M banking) transactions has emerged...
Journal Articles
Say hello, wave goodbye: missed opportunities for electronic relationship marketing within the financial services sector?
Available to Purchase
International Journal of Bank Marketing (2002) 20 (7): 302–310.
Published: 01 December 2002
... Kingdom E‐commerce Electronic resources Management This paper reflects a longitudinal investigation of the complex and rapidly evolving phenomena of “e‐banking” and “e‐marketing” (McDonald and Wilson, 1999) that have given rise to the developing arena of electronic relationship marketing (e‐RM...
