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Keywords: Emotion
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Journal Articles
International Journal of Bank Marketing (2021) 39 (6): 1003–1024.
Published: 16 February 2021
... for the stated hypotheses. Findings Results indicate that Mexican and Indian salespeople differ in how their level of trust in supervisor, regulation of emotion, interpersonal conflict and felt stress related to drive turnover intention. Findings also confirm a strong positive relationship between felt...
