... detrimentally affected by the crisis, consumers' knowledge of the crisis, consumers' feelings of anger and consumers' political orientation. Originality/value This research offers new contributions in the research of consumers' negative attitudes toward banks during a financial crisis from a theoretical...

... Banking industry Financial crisis Global banking The global banking industry has undergone unprecedented changes in recent years, from the modernisation and automation of banking operations to reconfiguration through bank mergers and acquisitions (M&A) (Csikósová et al., 2016...

...Paul Sergius Koku; Hannah Emma Acquaye Purpose The purpose of this paper is to examine the mental state and the disposition of those who have fallen on hard times during the recent financial crisis and have had their homes foreclosed on or their automobiles repossessed. It also proposes...

...Sharyn Rundle Thiele; Cheryl Leo; Luca Condosta Purpose This paper aims to understand how Italian banks are supporting their local economies in facing the current financial crisis through corporate social responsibility (CSR) strategies. Design/methodology/approach This paper is the result...