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Keywords: Job performance
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Journal Articles
International Journal of Bank Marketing (2025) 43 (3): 644–664.
Published: 10 December 2024
... with the scale items for understanding other’s emotions (UOE), regulation of emotions (ROE), adaptive selling behavior (ADPS), job performance (JOBP) and three mean-centered dimensions of the TOLA scale. A structural equation model was run using AMOS 28 to test the relationships among variables. Findings...
Journal Articles
International Journal of Bank Marketing (2020) 38 (5): 1215–1234.
Published: 30 May 2020
.... Acknowledging this paucity of research, the authors draw upon a hierarchical model of personality to examine personality trait determinants of CO and job performance in the context of the Russian financial services sector. Design/methodology/approach Data was collected from 186 FLEs using a self...
Journal Articles
International Journal of Bank Marketing (2013) 31 (4): 305–326.
Published: 07 June 2013
... a self‐administered questionnaire on how factors characterizing high performance work practices (HPWPs) affect their job satisfaction and organizational commitment, and how these job attitudes impact their job performance. Findings Results suggest there is a significant influence of HPWPs on job...
