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Keywords: Mis-selling
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Journal Articles
International Journal of Bank Marketing (2024) 42 (6): 1370–1387.
Published: 31 October 2023
... currency loans Blame Mis-selling Organisational reputation plays a crucial role in the financial services industry, where high levels of trust in the financial institution are required to create and maintain consumer relationships (e.g. Biswas et al., 2021 ; Bugandwa et al...
