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Keywords: Performance measurement (quality)
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Journal Articles
International Journal of Bank Marketing (2003) 21 (6-7): 335–346.
Published: 01 December 2003
... and practice of on‐line performance measurement. Avenues for further research in the area of on‐line performance measurement are suggested. © MCB UP Limited 2003 Financial services Electronic commerce Performance measurement (quality) Stock markets Previous academic research (Ryals...
