Keywords: Retail service industries
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Journal Articles
Journal Articles
International Journal of Bank Marketing (2014) 32 (2): 150–170.
Published: 01 April 2014
... used to explain consumers’ use of new types of payment services are discussed and suggestions for additional, complementary theories are proposed. © Emerald Group Publishing Limited 2014 Innovation Sweden Multiple regression analysis Customer attitudes Payments Retail service industries...
Journal Articles
International Journal of Bank Marketing (2005) 23 (2): 132–152.
Published: 01 March 2005
... (psychological interpretations of the spatial features of the environment including privacy, territoriality, crowding) and architectural features (interior spatial characteristics such as layout, interior design, windows). © Emerald Group Publishing Limited 2005 Banks Retail service industries...

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