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Keywords: Social value
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Journal Articles
Journal Articles
International Journal of Bank Marketing (2013) 31 (5): 348–367.
Published: 22 July 2013
...Juan Carlos Fandos Roig; Marta Estrada Guillén; Santiago Forgas Coll; Ramon Palau i Saumell Purpose The aim of this study is to analyze the influence of perceived value on customer loyalty, going into depth in the special case of social value. Design/methodology/approach A total of 200...

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