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Keywords: Stock returns
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Journal Articles
International Journal of Bank Marketing (2009) 27 (2): 167–183.
Published: 27 February 2009
... the publication of the Annual Complaints Service Report by the Bank of Spain. Building on modern theory of financial markets and resource‐based theory, it aims to propose that the release of information about third‐party complaints negatively influences firms' stock returns. Design/methodology/approach...
