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Keywords: Task interdependence
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Journal Articles
International Journal of Bank Marketing (2019) 37 (2): 402–425.
Published: 12 March 2019
... behavior suggest that constraining and influential customer behaviors are likely to produce a structured working environment that encourages the bank-employee extra-role behavior. Third, the results also suggest that the task structure (task interdependence) may influence the employee in-role behavior...
