...Mathieu Lajante; Jenna Jacobson; Mariam Hamam Purpose The research explores how vulnerable consumers experience the challenges of AI credit scoring (AICS). Within the broader context of algorithmic capitalism, the research examines consumer emotions and coping mechanisms to AI-driven systems...

...Marta de la Cuesta-González; Beatriz Fernandez-Olit; Isabel Orenes-Casanova; Juandiego Paredes-Gazquez Purpose The aim of this paper is to explore the affective and cognitive factors that condition banking relationships for economically vulnerable consumers and how these factors contribute...

... they understand these products' impact on children and other vulnerable consumers. Design/methodology/approach A comprehensive, systematised review of literature related to school-banking programmes was undertaken during 2019, 22 Boolean searches were collated, appraised using a five-step quality appraisal...