The effect of immersive technologies on tourist satisfaction and loyalty: the mediating role of customer engagement and customer perceived value Available to Purchase

Mohamed Abou-Shouk holds a PhD in Tourism and Hospitality from the University of Plymouth, UK. Currently, he is an Associate Professor at the College of Arts, Humanities, and Social Sciences, University of Sharjah, UAE. His research interests are technology adoption behaviour in tourism and hospitality SMEs, e-tourism, e-commerce and e-marketing in tourism and hospitality, entrepreneurship in tourism and hospitality, and structural equation modelling-based quantitative research in tourism. His work has been published in a range of reputable journals including Tourism Management, the International Journal of Tourism Research, the Journal of Travel and Tourism Marketing, and the Journal of Hospitality and Tourism Technology and other journals.

Nagwa Zouair holds a PhD in Language, History, and Civilization of the Ancient World from the University Lyon II, France. Currently, she is an associate professor at the College of Arts, Sciences and Information Technology, University of Khorfakkan, UAE. Her research interests are quality assurance, entrepreneurship, tourism guidance, heritage management, Using technology in Tourism destinations and heritage sites, and the history of the ancient world. Her work has been published in the Journal of Vacation Marketing, Journal of Ancient Egyptian Interconnections, International Journal of Tourism Research, Current Issues in Tourism, and Etudes Alexandrine.

Ayman Abdelhakim holds a PhD in Tourism and Hospitality from Cardiff Metropolitan University, UK. He is an Associate Professor at the Faculty of Tourism and Hotels, Fayoum University, Egypt. He is also affiliated with the Faculty of Tourism and Hospitality, the University of Tabuk, Alwajh, Tabuk, Kingdom of Saudi Arabia. His research interests are flight catering, Food safety training, employees' attitudes and behaviours, customer experience in hospitality and airlines, and technology adoption in tourism and hospitality. His work has been published in a range of reputable journals including British Food Journal, Food Control, Tourism Management Perspectives, Journal of Hospitality and Tourism Technology.

Hany Rossdy holds a PhD in Tourism Guidance, from the Faculty of Tourism and Hotels Fayoum University. Currently, he is an associate professor at the Faculty of Tourism and Hotels, Fayoum University, Egypt. His research interests are Tourism Guidance, heritage management, Destination Management, Tourism development and contemporary history. His work has been published in the International Journal of Heritage, Tourism and Hospitality and other journals.

Marwa Abdel-Jalil holds a PhD in Tourism and Hospitality from Fayoum University, Egypt. She is currently a lecturer at the Department of Tourism Studies, Faculty of Tourism and Hotels, Fayoum University, Egypt. Her research interests are entrepreneurship in tourism and hospitality, tourism investment, management of small and medium-sized enterprises, human resource development, and business management.